IT Helpdesk Manager
Job details
Join a dynamic team in Galway with a leading Irish company. The IT Help Desk Manager will lead IT Helpdesk Teams manage first & second level support, vendor relationships, and drive innovation in our IT landscape. Key Responsibilities: Inspire and lead IT Helpdesk teams Ensure smooth daily operations and efficient resolutions Own relationships with outsourced IT service providers Lead IT fit-out of new store openings Enhance IT support processes Requirements: Technical expertise in hardware, networks, infrastructure, and applications Experience with Windows Server, Cloud-based Administration, and Remote Support & Monitoring Proven leadership experience in leading IT teams Excellent communication and process-driven skills Skills: Support Infrastructure Troubleshooting
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