Job details
Monday – Friday: office based (with some flexibility to work remotely subject to the needs of the business). Location: Business Bay, Dubai Job Description We are a fast-growing and dynamic international company with operations across six countries. We are seeking a highly skilled and proactive IT Administrator / Manager to join our high-performing team in Dubai. This role is integral to managing and maintaining a secure, efficient, and innovative IT infrastructure that supports our growth and operations. As the go-to IT expert, you will lead all aspects of digital infrastructure management, from troubleshooting hardware and software to optimizing corporate tools and ensuring data security. If you are passionate about technology, security, and efficiency, and want to work in a collaborative, fast-paced environment, this position is for you. Key Responsibilities: IT Infrastructure & Security Management:
- Configure and manage firewalls, VPNs, and other IT security measures to safeguard the company’s data and systems.
- Perform regular system maintenance, updates, and upgrades on all devices, ensuring optimal performance and security compliance.
- Oversee all corporate tools and software systems, including installation, updates, licensing, and compliance.
- Manage Google Workspace administration, ensuring secure access permissions, efficient usage, and compliance with operational and security policies.
- Provide technical support to employees for hardware and software issues, ensuring swift resolution.
- Offer training and guidance on IT systems and applications to empower employees with basic troubleshooting skills.
- Maintain company websites (e.g., WordPress with Elementor), ensuring they remain up-to-date, functional, and secure.
- Manage IT-related employee onboarding and offboarding, including setting up accounts, access controls, and devices.
- Maintain an accurate inventory of IT assets, ensuring seamless procurement and deployment.
- Keep detailed and up-to-date documentation of IT processes, systems, and configurations.
- Minimum 3+ years of experience in IT Administration, IT Support, or related roles.
- Prior experience in a fast-growing company or managing IT operations for international teams is a plus.
- Proficiency in managing corporate tools and troubleshooting devices (both hardware and software).
- Advanced experience with Google Workspace and cloud-based tools.
- Familiarity with project management tools like Asana, or similar platforms.
- Working knowledge of WordPress (Elementor) for website management.
- Strong understanding of IT security protocols, including remote device management.
- Strong communication and collaboration skills to effectively work across teams and departments.
- Exceptional problem-solving abilities to address technical and operational challenges.
- Organizational skills to manage multiple priorities and tools simultaneously.
- Self-motivation and the ability to work independently or within a team.
- Premium Medical Insurance : Your health and well-being are our priority.
- Performance-Based Bonuses : Annual rewards based on your contribution and impact.
- Annual Flight Allowance : Financial support for your travel needs.
- Corporate Benefits : Including gifts for special occasions and team-building activities.
- Visa Sponsorship : Full visa support to ensure seamless work continuity.
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