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Home Saudi Arabia Retail Manager

Retail Manager

Full time at Calvin James Recruitment in Saudi Arabia
Posted on February 5, 2025

Job details

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I help source the best HR talent in the Middle East.

We are looking for an experienced Retail Manager to oversee the operations of 20+ stores across the central region. The ideal candidate will be a dynamic leader with a strong background in multi-store retail management, fluent in Arabic and English, and capable of driving sales, operational efficiency, and team performance. Key Responsibilities: Store Operations & Performance:
  • Oversee the daily operations of 20+ retail stores, ensuring smooth execution of company policies and procedures.
  • Drive sales performance and ensure each store meets revenue and profit targets.
  • Monitor and analyze KPIs (sales, conversion rates, customer experience, stock levels, etc.) to optimize performance.
  • Ensure all stores adhere to brand standards, visual merchandising guidelines, and company SOPs.
  • Lead, motivate, and develop store managers and their teams to achieve business objectives.
  • Conduct regular store visits, providing coaching and support to drive operational excellence.
  • Recruit, train, and retain top retail talent, fostering a high-performance culture.
Customer Experience & Brand Representation:
  • Maintain exceptional customer service standards across all locations.
  • Implement strategies to enhance the customer journey and drive brand loyalty.
  • Handle escalated customer concerns and implement solutions to improve service quality.
Sales & Business Growth:
  • Develop and execute sales strategies to maximize revenue and market share.
  • Work closely with marketing teams on promotions, campaigns, and local store activations.
  • Analyze sales trends and consumer behavior to adapt strategies accordingly.
  • Ensure optimal stock levels across stores, reducing overstock and shortages.
  • Implement loss prevention measures to minimize shrinkage and theft.
  • Oversee inventory audits and ensure compliance with company policies.
Reporting & Compliance:
  • Prepare regular performance reports for senior management, highlighting key insights and recommendations.
  • Ensure all stores comply with local labor laws, health & safety regulations, and company policies.
  • Manage budgets, expenses, and cost controls to drive profitability.
Requirements:
  • Fluent in Arabic & English (both written and spoken).
  • 5+ years of retail management experience, preferably in a multi-store role.
  • Strong leadership, communication, and team management skills.
  • Proven track record in driving sales, customer experience, and operational efficiency.
  • Experience in P&L management, budgeting, and performance analysis.
  • Strong problem-solving skills and ability to work in a fast-paced environment.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Customer Service

Industries

Retail and Retail Apparel and Fashion #J-18808-Ljbffr

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