Home UAE Dynamics CRM Developer

Home UAE Dynamics CRM Developer

Dynamics CRM Developer

Full time at Dautom in UAE
Posted on February 5, 2025

Job details

We are seeking a skilled Dynamics CRM Developer/Consultant with a passion for enhancing customer engagement and operational efficiency within the hospitality industry. This role involves designing, implementing, and optimizing Microsoft Dynamics 365 Customer Engagement (CE) solutions tailored to the unique needs of the hospitality sector. The ideal candidate will collaborate with stakeholders to deliver personalized guest experiences, improve marketing strategies, and streamline operations. Key Responsibilities:

  1. Analyze hospitality-specific business requirements (e.g., guest services, loyalty programs, reservations) and design Dynamics CRM solutions to meet these needs.
  2. Customize Dynamics 365 to enhance guest relationship management, including entity customization, form design, and process automation.
  3. Develop workflows, plugins, and integrations to optimize operations such as booking systems, guest feedback loops, and loyalty program management.
  4. Integrate Dynamics CRM with third-party systems (e.g., property management systems, payment gateways, and marketing platforms).
  5. Create tailored dashboards and reports using Power BI or SSRS to monitor key metrics like guest satisfaction, occupancy rates, and campaign performance.
  6. Migrate and manage data related to guest profiles, historical interactions, and loyalty program details.
  7. Provide technical support and training to hospitality teams to ensure effective use of the CRM system.
  8. Stay updated on Microsoft Dynamics 365 updates and emerging technologies in the hospitality sector to enhance system functionality.
Qualifications and Skills:
  1. Bachelor’s degree in Computer Science, Information Technology, or a related field.
  2. Proven experience with Microsoft Dynamics CRM/365 CE, especially in customer-focused industries like hospitality or retail.
  3. Strong understanding of the hospitality industry’s operational needs, including guest lifecycle management and loyalty programs.
  4. Proficiency in customization and configuration of Dynamics CRM, including workflows, forms, and views.
  5. Excellent problem-solving, communication, and stakeholder management skills.
  6. Microsoft certifications in Dynamics 365 CE or Power Platform are a plus.
Preferred Experience:
  1. Experience in implementing CRM systems for hotel chains, resorts, or restaurants.
  2. Understanding of GDPR and other data privacy regulations applicable to guest data.
  3. Familiarity with Agile/Scrum methodologies and experience using tools like Azure DevOps.
Dautom Company Introduction: Dautom is a prominent name across the globe in IT consulting services. With a relentless commitment to innovation and excellence, we empower businesses to bolster their IT teams with top-tier talent. Our greatest asset is our talented team of IT professionals. Our journey towards becoming an employer of choice has been built on a foundation of trust, respect, and unwavering support for our employees' growth and well-being. We take pride in being a great place to work, and we invite you to explore what sets us apart in the world of technology and corporate culture.

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Information Technology

Industries

Hospitality, Hotels and Motels, and Restaurants #J-18808-Ljbffr

Apply on company website
Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.

Share this job
See All Dautom Jobs
Looking for Ways to improve your career?

Increase your chances with
Courses in Dynamics , CRM

See All Courses

Similiar Jobs that might interest you

Logistics Administrator

 Atlas Professionals

... Position: Logistics Administrator Location: Dubai Nationality: Open for ...

UAE - Dubai 30 days ago

Apply on Jobsite

... (working with project management, system administration and document controls to develop ...

UAE - Abu Dhabi 30 days ago

Apply on Jobsite

Position : Lead Reservoir Engineer Bachelor's degree in Reservoir Engineering/Petroleum Engineering. Minimum 15 years ...

UAE 30 days ago

Apply on Jobsite

... degree in Human Resources Management, Business Administration, or a similar discipline and ...

UAE - Abu Dhabi 30 days ago

Apply on Jobsite

Company Profile Oceaneering is a global provider of engineered services and products, primarily to the offshore energy ...

UAE - Abu Dhabi 30 days ago

Apply on Jobsite

CNC Programmer & Operator

 International Development Company Manpower Supply

1.JOB SUMMARY In the CNC Programmer & Operator role, the employee will set up and operate manual and numerically ...

UAE - Abu Dhabi 30 days ago

Apply on Jobsite

Company Profile Oceaneering is a global provider of engineered services and products, primarily to the offshore energy ...

UAE - Abu Dhabi 30 days ago

Apply on Jobsite

Company Profile Oceaneering is a global provider of engineered services and products, primarily to the offshore energy ...

UAE - Dubai 30 days ago

Apply on Jobsite

Hello, Greetings from NES Fircroft! We have an opportunity with one of our reputed clients. Position - Commissioning ...

UAE - Dubai 30 days ago

Apply on Jobsite

BOP Technician

 Parker Wellbore

... business management purposes, including human resources administration. PW implements appropriate technical and ...

UAE - Abu Dhabi 30 days ago

Apply on Jobsite

Dispatcher

 Parker Wellbore

... transportation or logistics operations efficiently. ... purposes, including human resources administration. PW implements ...

UAE - Abu Dhabi 30 days ago

Apply on Jobsite

Admin/Document Controller

 Parker Wellbore

... business management purposes, including human resources administration. PW implements appropriate technical and ...

UAE - Abu Dhabi 30 days ago

Apply on Jobsite

Admin/Document Controller

 Parker Wellbore

... business management purposes, including human resources administration. PW implements appropriate technical and ...

UAE - Abu Dhabi 30 days ago

Apply on Jobsite

Senior Contract Manager

 Global Projects Services AG

Company: Saipem Project: BONNY NLNG TRAIN 7 Job Title: Senior Contract Manager Location: Bonny Island, Nigeria About ...

UAE 30 days ago

Apply on Jobsite

Supervisor Pressure Control

 Parker Wellbore

... business management purposes, including human resources administration. PW implements appropriate technical and ...

UAE - Abu Dhabi 30 days ago

Apply on Jobsite

Dispatcher

 Parker Wellbore

... transportation or logistics operations efficiently. ... purposes, including human resources administration. PW implements ...

UAE - Abu Dhabi 30 days ago

Apply on Jobsite

Project Manager

 International Development Company Manpower Supply

OBJECTIVE OF THE POSITION Project manage field service activities on heavy duty GE gas turbines Frame 3, 5, 6, 6FA, 7/ ...

UAE - Abu Dhabi 30 days ago

Apply on Jobsite

Senior Applications Analyst (BPM) Job Specification Job Purpose Support major business functions and provide detailed ...

UAE - Dubai 30 days ago

Apply on Jobsite

... business management purposes, including human resources administration. PW implements appropriate technical and ...

UAE - Sharjah 30 days ago

Apply on Jobsite
See All Dynamics Jobs
Jobs
Courses
UAE
Middle East
Asia
Europe
Australia
Africa
The Americas
Global
Promote courses on Laimoon Promote your courses
Free virtual classroom software

Copyright 2025 © Laimoon.com Privacy Policy   -    Terms Of Use

Feedback Feedback