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Home Saudi Arabia Customer Consultant Operations Manager
Customer Consultant Operations Manager
Job details
Job Description Summary To work in region as part of a customer’s Operations team providing guidance, mentoring, and sharing best practices to ensure the skill base, operational process & procedures are aligned with the current business demands. Work with the GE support team to ready the shop for shop transition and significant operational growth. Job Description
Roles and Responsibilities
- Work as a part of the GE project team, taking on the role of operational workstream Leader.
- Provide Leadership and direction to the customers operations team to ensure compliance with all relevant legislation, company policies & business targets.
- Support Senior Customer Operations Leader in the strategic development and planning of manpower, equipment and other resources to meet business demands.
- Provide ongoing mentoring, leadership & direction to the Senior Operations team.
- Provide recommendations on how to maintain a consistent engine delivery.
- Develop and use data-based metrics to monitor performance and to champion continuous improvement for the customer within the operations process.
- Assist in driving quality improvements throughout the process and at all times ensure that compliance with all regulatory requirements are maintained.
- Provide guidance on the setting, implementing and execution of gate targets.
- Actively support & encourage the use of Lean Six Sigma tools & techniques.
- Maintain GE business metrics providing regular updates to MRO Program Leader, project core team & senior steering committee.
Required Qualifications
- Bachelor’s degree from an accredited university or college, or equivalent knowledge and experience.
- At least 3 years of experience in an Operations leadership role.
- Track record of managing and coaching teams, driving team engagement and individual development.
- Strong interpersonal, coaching and leadership skills.
- Strong oral and written communication skills.
Desired Characteristics
- Knowledge of the disciplines of manufacturing management such as production and WIP control.
- Strong analytical & problem-solving skills.
- Knowledge of GE products, processes, customer requirements.
- Six Sigma training preferred.
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Hiring company
GE航空
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