Sr. Solution Architect
Job details
A quick snapshot… Conga is seeking an experienced Solution Architect with strong leadership skills to drive the delivery of high-quality, innovative, and scalable solutions. Individual with 10+ years of work experience who will play a key role in implementing a Quote-to-Cash suite of products, including CPQ (configure/price/quote), contract management, revenue management and other related solutions. Perform hands-on design, solution architectures, architecture roadmaps, prototyping, proof-of-concepts, configuration tasks for Conga products as required in support of current and new projects. Ensuring the solution is scalable and meets overall business requirements. Working with global teams actively for implementation. Be recognized as an expert in CPQ and/or Contract Management domain. Leading technical teams to deliver flexible and scalable solutions. Why it’s a big deal… A Solution Architect will help us design and deliver solutions for enterprise-grade customers using Conga products. The intention is to recommend the best solution for a given set of requirements and articulate the trade-offs involved in choosing one solution over another. Leading requirement / design sessions and writing design documents by managing the delivery of overall solution will be most critical. This person should also be highly proficient and successful in managing the overall scope of the client’s expectations. Are you the person we’re looking for? Related experience. You should have a total of 10+ years overall experience and at least 5 years of relevant experience in Salesforce.com (Conga experience is a plus). You should have hands-on expertise in managing requirement workshop, system architecture and data-flow, fit-gap analysis, high scale solution design, detailed documentation, and performing proof of concepts. You should have demonstrated experience of working as part of an Agile development team. Implementation and Integrations: The ability to drive deep-level business discussions with prospects and help set expectations for potential project efforts is a must. A Solution Architect would interact directly with clients and end-users on a regular basis to analyze project objectives and capability requirements, including specifications for user interfaces, customized applications, and interactions with internal / external applications. Design and Development Activities: You would be responsible for detailed low-level design, task assignment, lead development team and providing hands-on expert level assistance to developers for any business requirements. Conducting regular demos with customers to align proposed solutions to showcase progress is necessary. Thorough unit testing to ensure desired solution is implemented by development team. You should drive user acceptance to ensure smooth acceptance of quality delivery. This role will include participation in scoping and estimation activities as and when required. Education . A bachelor’s degree in engineering or equivalent. Here’s what will give you an edge… Communication skills. Solid communication skills and ability to convey solutions to the end-user of all levels of ability and demonstrated professionalism interacting with both internal and external audiences. Good and clear written and verbal communication skills to be able to work productively across onsite/offshore teams. Champion of the Customer. You understand that customers are one of business’ most important assets and you take that seriously. With more than 11,000 customers around the globe entrusting Conga with their business we make a commitment to their success and would love to hear how you will too! Analytical thinker and creative problem solver. You can see issues holistically and follow the flow of the stack to get to the root of the matter - a key skill in this role. But where you really shine is with your ability to identify creative solutions to unique customer requirements. This is critical for ensuring our customer issues are resolved in a manner that meets or exceeds their expectations without increasing their costs. Quality oriented. You rarely make mistakes because you have good processes in place to ensure that every detail is correct. But in those rare occasions when errors are realized (let’s face it, it happens to the best of us from time to time), you own them, correct them, learn from them, and then quickly adjust and communicate processes to ensure the same mistake doesn’t happen twice. It’s your transparency, authenticity and humility are what sets you apart from the rest. Tools and certifications. Be recognized as an expert in CPQ and/or Contract Management domain. Working experience with Atlassian Suite. Conga Product Certification and Salesforce Certification is a plus
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