Service Delivery Project Manager

Full time at John Crane in Saudi Arabia

Posted on February 4, 2025

Job details

Company Description John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies. We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards. John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries. Job Description Responsible for managing the delivery of Service Projects, from project planning to execution and review. This will involve the engagement of delivery personnel, subject matter experts, business functions and key stakeholders from across our matrix organization. Duties and Responsibilities:

Direct or manage project delivery projects including service contract implementations, expanded services and selected action plans.
Ensure accurate identification of presale inputs and customer assessments, including project planning, risk assessments, assumptions and constraints. Confirm our ability to deliver successfully.
Line management responsibility for regional Service Delivery Office personnel.
Ensure proper onboarding of project personnel.
Support resource planning and optimising personnel utilisation in line with targets.
Ensure project cost tracking and performance reporting.
Ensure planning of and participation in periodic Contract Performance Reviews engaging appropriate functional support.
Capture lessons learned and propagate best practice and knowledge.
Conduct management of change as needed.
Provide input to set the region up to deliver successfully.
Confirm our ability to deliver projects in the presale phase.
Escalate risks and issues as necessary.
Review the performance delivery.

Qualifications

Field experience relating to Rotating Equipment, Reliability Engineering, Maintenance Engineering, Condition Monitoring and Lubrication.
Project Management.
Leadership and team building skills.
Stakeholder engagement and management.

Additional Information With colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity. Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths around our network. Join us for a great career with competitive compensation and benefits, while helping engineer a better future. We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. #J-18808-Ljbffr

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John Crane

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Service Delivery Project Manager

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