Home Saudi Arabia Technical Support Specialist IT Tech Support Jobs in Al Masif (Jan 2025) - Bayt.com

Home Saudi Arabia Technical Support Specialist IT Tech Support Jobs in Al Masif (Jan 2025) - Bayt.com

Technical Support Specialist IT Tech Support Jobs in Al Masif (Jan 2025) - Bayt.com

Full time at CARE in Saudi Arabia
Posted on February 4, 2025

Job details

Technical Support Specialist IT Tech Support Jobs in Al Masif

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Job Overview

The Technical Support Specialist will be responsible for providing assistance to customers, troubleshooting technical issues, and ensuring customer satisfaction.

Responsibilities

  1. Provide technical support to customers via phone, email, or chat.
  2. Troubleshoot and resolve technical issues related to software and hardware.
  3. Document customer interactions and resolutions in the support system.
  4. Collaborate with other teams to escalate and resolve complex issues.
  5. Maintain knowledge of the latest technology trends and updates.

Qualifications

  1. Proven experience in technical support or a similar role.
  2. Strong problem-solving skills and attention to detail.
  3. Excellent communication and interpersonal skills.
  4. Familiarity with various operating systems and software applications.
  5. Ability to work independently and as part of a team.

Employment Type

Full Time

Location

Al Masif, Saudi Arabia #J-18808-Ljbffr

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