Technical Support Specialist IT Tech Support Jobs in Al Masif (Jan 2025) - Bayt.com
Full time
at CARE
in
Saudi Arabia
Posted on February 4, 2025
Job details
Technical Support Specialist IT Tech Support Jobs in Al Masif
Create a job alert for similar positionsJob Overview
The Technical Support Specialist will be responsible for providing assistance to customers, troubleshooting technical issues, and ensuring customer satisfaction.Responsibilities
- Provide technical support to customers via phone, email, or chat.
- Troubleshoot and resolve technical issues related to software and hardware.
- Document customer interactions and resolutions in the support system.
- Collaborate with other teams to escalate and resolve complex issues.
- Maintain knowledge of the latest technology trends and updates.
Qualifications
- Proven experience in technical support or a similar role.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Familiarity with various operating systems and software applications.
- Ability to work independently and as part of a team.
Employment Type
Full TimeLocation
Al Masif, Saudi Arabia #J-18808-LjbffrApply safely
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