Fulfillment Manager

Full time at Dkhoon Emirates in Saudi Arabia

Posted on February 4, 2025

Job details

Position: Fulfillment Manager Location: Riyadh, KSA Language: Arabic & English

Responsibilities

Being responsible for overseeing daily order fulfillment activities, including order processing, picking, packing, and shipping preparation.
Working alongside a 3PL (Third Party Logistics) and utilizing software to optimize warehouse and fulfillment operations.
Tracking inventory levels to prevent stock-outs and/or deadstock.
Manage and oversee the order fulfillment process from start to finish.
Coordinate with warehouse staff to ensure accurate inventory management.
Monitor delivery schedules and ensure timely shipment of products.
Developing standard operating procedures (SOPs) for inventory control, logistics management, and order fulfillment to meet operational goals.
Preventing inventory shrinkage, accidents, and occupational hazards.
Optimizing procurement of inventory by improving vendor relationships, performance, and lead times.
Managing a dynamic team of production supervisors, full-time and part-time warehouse staff, and other direct reports.
Maintaining positive and mutually beneficial relationships with vendors, suppliers, manufacturers, and 3PLs (if applicable).
Reporting weekly on multiple fulfillment and performance KPIs.
Providing data-backed and actionable updates to senior management to improve order fulfillment SLAs and vendor performance.
Supporting efforts to attain certifications for quality in installation, production, and customer experience.

Desired Skills

Proven track record of analytical, interpersonal, leadership, and project management skills.
Prior experience and familiarity with warehouse operations.
Proficient in Microsoft Office (Word, PowerPoint, Excel, etc.), inventory management systems, and warehouse management systems.
Detail-oriented.
Multitasking capabilities.
Business-level communication skills (oral and written).
A strong customer-oriented focus.
Bachelor's degree.
Minimum experience of 5-6 years.

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Fulfillment Manager

Job details

Responsibilities

Desired Skills

Apply safely

Hiring company

Dkhoon Emirates

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