Job details
Job Responsibilities
- Owner of the order management process from handover through to invoice of spare parts business, supporting the project team in the material delivery of Repair & Overhaul and Modernization & Upgrade business.
- Responsible for order booking, raising purchase orders on internal and external suppliers, issuing order confirmations to the client, expediting delivery, and coordinating shipments with the customer and freight forwarders.
- Collaborates with internal teams (Technical Support, Engineering, Product Competency Centres, Sales, etc.) to clarify technical requests from the customer and resolve delivery concerns.
- Coordinates with Project Manager for outage/project critical deliveries to ensure on-time project execution.
- Reviews, checks, and prepares as necessary all shipping documentation to ensure all country-specific requirements are fulfilled. Prepares all necessary documentation for invoicing and revenue recognition.
- Assists the finance team with accurate forecasting of deliveries to ensure revenue and cash collection targets are met.
- Follows up with customers to ensure payment is on track and that there are no issues preventing cash collection.
- 3-5 years experience in a related field – preferably in the energy industry.
- Experience of collaboration with cross-border teams, regional companies, and external partners.
- Experience of collaboration with Product Competency Centres and suppliers.
- Experience in ERP software use (SAP, Oracle etc.) and CRM tools (salesforce.com).
- Experience in technical function areas with commercial experience.
- Engineering degree or equivalent.
- Ability to work independently and under pressure against tight deadlines.
- Ability to create structure and follow processes.
- Willing to balance risk and take decisions.
- Team player and problem solver.
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Hiring company
Siemens Gas and Power GmbH & Co. KG
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