Billing Administrator

We are seeking a proactive and detail - oriented Billing Administrator to support our invoicing team in managing and streamlining billing operations. The Billing Administrator will play a key role in ensuring accurate invoice processing, maintaining billing records, and collaborating with internal and external stakeholders to resolve billing-related issues.

About the Role :

1. Invoice Generation : Generate and issue accurate and timely invoices to clients based on services rendered or products delivered.

Ensure compliance with company billing policies and procedures.

2. Billing Verification : Review billing data for accuracy and completeness.

Verify that all supporting documentation is in place before invoicing.

3. Client communication : Address client concerns and inquiries in a professional and timely manner.

4.Record keeping: Maintain organized and up-to date billing records.

Monitor and reconcile accounts to ensure accurate financial transactions.

5. Collaboration : Collaborate with internal teams, including sales and service departments, to gather necessary information for billing.

Work closely with the finance team to resolved discrepancies and address billing-related issues.

6 Reporting : Generate and analyze billing reports to provide insights to the finance team.

*What You'll Do :

• Gather and organize necessary information to facilitate accurate and timely invoice processing.
• Compare vendor invoices month over month to identify and highlight discrepancies.
• Collaborate with Accounts Payable (AP) to dispute vendor invoices when necessary.
• Work with internal teams to reduce licensing counts where appropriate.
• Maintain and update billing records and related documentation.
• Ensure job executions are properly documented and executed in compliance with company policies.
• Assist the Accounting department with resolving billing disputes, including credit and rebill processes.
• Maintain the shared email inbox for the invoicing team and ensure timely responses to inquiries.

• Previous experience in billing or finance roles.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Planning and Organization : an ability to plan and manage multiple tasks.
• Strong customer communication skills.
• Adaptability - the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent -change, delays or unexpected events.
• Dependability- the individual is consistently at work and on time, follow instructions, responds to management direction and solicits -feedback to improve performance.
• Attention to detail
• Microsoft Excel, Outlook, and Word.
• Must have knowledge of ConnectWise.
• Work experience in a similar role or transferable skills.