ServiceNow Developer

The ideal candidate will be responsible for developing high-quality applications. They will also be responsible for designing and implementing testable and scalable code. Role - Service Now Consultant Location – Chennai – Hybrid Key Qualifications:

• Minimum of 7 years of experience in ServiceNow development and architecture.
• 4+ Years of experience in CSM.
• Proven expertise in designing and implementing complex ServiceNow solutions, including custom applications and integrations.
• Strong understanding of JavaScript, HTML, CSS, and ServiceNow scripting languages.
• Exceptional problem solving and communication skills.
• Strong client facing and consulting skills.
• Experience as a developer is must.

• Certified ServiceNow Admin
• Certified Application Developer (CAD)
• Certified Implementation Specialist (CIS)
• ServiceNow Certified Implementation Specialist ITSM
• ServiceNow Certified Implementation Specialist CSM
• ServiceNow Certified Implementation Specialist FSM

• Good understanding of industry standards and practices
• Experience with Web Services Integration (SOAP, REST, and JSON)
• Experience with ServiceNow ITSM implementations
• Experience with CMDB and ITOM (Discovery, CMDB, Service Mapping)
• ServiceNow CSM implementation experience.
• Understanding of CSM business domain and ability to translate it into practical ServiceNow solutions.
• Excellent stakeholder/ customer facing skills
• Experience working with remote teams

• Takes responsibility for overall architecture, design, implementation and integrity of the ServiceNow platforms
• Lead and deliver requirements, scoping and design workshops, ensuring requirements are well documented.
• Provide expert level support and technical mentoring to implementation team.
• Recognize and develop opportunities to leverage ServiceNow as a platform.
• Plan and coordinate all phases of testing and test acceptance; design and oversee development of testing related work products; lead test remediation cycles.
• Develop and present business case material for senior prospect and customer stakeholders. Create and deliver tailored presentations and product demonstrations.
• Scoping and delivering Proof of Concept / Proof of Value engagements with prospects.
• Responding to Request for Information/Proposal documents.
• In conjunction with Sales Personnel and Professional Services, conduct transition briefing – communicate commitments, expectations, etc in preparation for deployment.
• Act as the ServiceNow subject matter expert at Executive briefings/marketing events.