Receptionist (maternity cover)

Jaguar Land Rover – Receptionist (Maternity Cover) Jaguar Land Rover are looking for a Receptionist to join our front-of-house team for maternity cover. The ideal candidate will have excellent customer service skills as they will be the first point of contact for our customers, either by telephone or face to face. In this role, you will be required to work as part of a team to deliver the highest level of satisfaction to all customers. Hours

1. 39 hour working week
2. Monday to Friday
3. 3 rd of March 2025 – 5 th of January 2026

• Great customer service skills
• Ability to communicate effectively with customers and your team
• Exemplary presentation and professionalism
• Confident, friendly and professional telephone manner
• Ability to work as a team and also on your own initiative

• General management of the reception area including greeting customers, answering queries, ordering office supplies, updating post book, diverting incoming calls.
• Type up letters, quotations, emails as required for Dealer Principal and General Manager.
• Log Trade-ins and Used Car sales, process change of ownership, log car paperwork, register cars for customers and log their details, deal with parking fines.
• Keep fuel payments log and petty cash log, tax contract hire & Hertz cars as required, maintain calendarized record of all tax renewals for company demonstrators to ensure timely renewal, apply for duplicate paperwork at VRO.
• Update and print Used Car Lists, window sheets & photos daily, update Car Zone & websites with stock changes, input price changes & additions on Kerridge.
• Liaise closely with sales/service/parts departments to ensure customer satisfaction is upheld.
• Undertake the front of house duties which include meeting and greeting customers with the highest level of professionalism and good customer service.

• Competitive salary with an achievable bonus scheme.
• 20 days annual leave.
• Work-life balance (Weekends off, bank holidays off).
• Career progression opportunities.
• Full-training and mentorship provided.

• Admin
• Customer Service