Job details
Job Role: IT Performance Analyst Experience: 5+ years Location: Qatar (Onsite) Duration: 1 year Resource requirement: Bilingual (Arabic/English)
Detailed Responsibilities:
- Continuously evaluate IT system performance metrics to identify trends, areas of concern, and opportunities for improvement.
- Generate comprehensive reports that summarize analytical findings and present recommendations for enhancing IT efficiency and effectiveness.
- Ensure IT policies and procedures are effectively communicated to relevant stakeholders and integrated into daily operations.
- Design and implement indicators to measure the effectiveness of IT policies and procedures, ensuring data is collected systematically for ongoing monitoring.
- Analyze collected data and provide insights that drive continuous improvements in IT service delivery.
- Contribute to the preparation of the Operational Plan by aligning IT strategy with the ministry's vision, mission, and strategic objectives.
- Prepare periodic reports detailing implementation progress and the impact of IT initiatives on the ministry's overall goals.
- Conduct regular audits of IT operations to assess system performance, compliance with policies, and operational efficiency.
- Propose actionable improvements based on findings to enhance system performance and address identified deficiencies.
- Work collaboratively with cross-functional teams on ongoing projects, including the creation of Power BI dashboards.
- Support the planning and execution of future projects aimed at enhancing the ministry's digital capabilities, contributing to the overall strategy for digital transformation.
- Oversee the development and maintenance of comprehensive documentation detailing system architecture, operational processes, and procedures to ensure transparency and facilitate knowledge sharing across the organization.
- Conduct benchmarking exercises against industry standards to evaluate performance and identify best practices.
Required Skills & Qualifications:
- Bachelor's degree in IT, Computer Science, or related field.
- Minimum of 5 years experience in IT performance analysis, project management, or related roles.
- Proficiency in data analysis tools and project management software.
- Bilingual (Arabic and English speaker) with excellent verbal and written communication skills.
- Strong problem-solving abilities and a proactive approach to identifying and addressing potential issues.
Scope of Work:
- Analyze IT system performance and generate actionable reports.
- Conduct audits and recommend improvements for IT operations.
- Develop Power BI dashboards for data-driven decision-making.
- Any other related duties and tasks.
Skills:
- Project management software
- Problem-solving
- Arabic
- Performance analysis
- System performance
- Communication
- Power BI
- Data analysis tools
- IT performance analysis
- Data analysis
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Hiring company
K20s - Kinetic Technologies Private Limited
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