Job details
HEAD OF ENTERPRISE ANALYTICS & INTELLIGENCE
The Enterprise Analytics & Intelligence function is part of PM&I and Digital Health Services in the Health Services & Utilities sub-line. It supports the Ecosystem, Health Services, and Assets teams with a data-driven decision-making process. The Head of Enterprise Analytics & Intelligence reports to the Chief Marketing Officer. The Enterprise Analytics & Intelligence function is responsible for extracting customer, service, asset performance, and behavioral trends, building advanced predictive models, and driving practical AI applications. In this regard, the Enterprise Analytics & Intelligence team contributes to the corporate digital strategy and sets the Advanced Analytics & Intelligence strategy to instill a data-driven culture by leveraging state-of-the-art technology. Working in coordination with Health Ecosystem Management, Digital Assets, Operational Marketing, and Digital Health Services, EA&I supports the business performance of assets and services globally. Data Scientist will work closely with business stakeholders across the Allianz Partners group to align data analytics initiatives with the strategic pillars of the AzP group. This role is critical to delivering the objectives of the Advanced Analytics team across the group. What you do: Team Management- Develop and lead the Enterprise Analytics & Intelligence team by implementing team objectives and goals aligned with corporate strategy and corrective action plans if needed.
- Manage team members' development plans per their aspirations/capabilities and corporate needs.
- Build a market and customer intelligence framework to monitor major global, regional, and local customer behavior trends.
- Structure data, develop a deep understanding of market trends and customer usage patterns, and translate it into business insight to support digital health services/assets/ecosystem development and marketing initiatives.
- Develop and implement an Enterprise Analytics & Intelligence strategy at the corporate and service level aligned with company business objectives to achieve strategic goals focusing on profitable growth and client retention.
- Identify and implement new solutions to enhance the deliverables of the function.
- Investigate market demand, generate and contribute to innovation proposals that include market analysis, business justification, target customers, and projected revenue, engaging local markets if needed.
- Manage and report on all services and set benchmarks and measures for key performance indicators of success. Report on effectiveness and adjust strategy as necessary to maximize results.
- Communicate and align plans and roadmaps with critical stakeholders, including IT Solutions teams, and hold them accountable for maintaining the best customer experience and achieving business impact.
- Support business managers to analyze the market and customer base and identify new opportunities for existing products in a consistent and standardized approach.
- Work closely with the PM&I and Digital Services teams to develop client and customer reporting and analysis for key market stakeholders, B-partners, and end customers.
- Education: Master’s Degree in related fields.
- Experience: A minimum of 6 years’ experience in Data Science, Predictive modelling, Insurance, TPA, Banking, or large E-comms.
- Physically fit to carry out duties.
- Legally permitted to work in the country of operations.
- Extensive hands-on experience in building and executing complex analytical and statistical projects and analyses using advanced statistical modelling techniques in a business setting.
- Experience in health insurance-specific/TPA predictive analytics is a strong plus.
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Allianz Popular SL.
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