Support Officer - Emiratized Role (Part Time)

Full time at First Gulf Bank PJSC in UAE

Posted on February 3, 2025

Job details

Part-time
Division: Corporate and Commercial Banking Group

Company Description

FAB, the UAE’s largest bank and one of the world’s largest and safest institutions, offers an extensive range of tailor-made solutions, products, and services to provide a customised experience. Through its strategic offerings, it looks to meet the banking needs of customers across the world via its market-leading Corporate and Investment Banking and Personal Banking franchises.

Job Description

Job Context

Deliver best in class services for Commercial Banking customers.
Follow up on customer transactions.
Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
Serve as the main operational point of contact for key client relationships and deliver focused and professional client servicing.
Resolve customer issues and queries in a way that reflects and expresses excellent customer service. Ensure timely follow-up and escalation of client issues.
Demonstrate compliance with the organization’s values and ethics at all times to support the establishment of a value-driven culture within the bank.
Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes, and practices considering global standards, productivity improvement, and cost reduction.
Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies, and quality standards. Be a team player and coordinate with RM/Sr RM.

Qualifications

Experience:

1-2 years of working experience in customer service/sales.
Students seeking to start and develop their career in banking are encouraged to apply.

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Hiring company

First Gulf Bank PJSC

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Support Officer - Emiratized Role (Part Time)

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First Gulf Bank PJSC

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Home UAE Support Officer - Emiratized Role (Part Time)

Home UAE Support Officer - Emiratized Role (Part Time)

Support Officer - Emiratized Role (Part Time)

Job details

Company Description

Job Description

Qualifications

Apply safely

Hiring company

First Gulf Bank PJSC

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