Senior Business Analyst

We have an opportunity for an experienced problem-solver with in-depth knowledge of Business Analysis to join our Consulting team. A track record of problem-solving in a technical context is an important part of this role. A hands-on, delivery-oriented professional will need to apply their knowledge and experience in medium to complex project environments (SME / Technical Expertise) to deliver the required organisational change. The Senior Business Consultant will be expected to plan and manage their own work and may be required to lead a cross-functional team of between 1 and 6 individuals to deliver projects successfully. This position also entails being involved with internal activities in addition to working with our clients. Main Responsibilities will include:

• Quickly grasp the key drivers within a client’s context to define , plan , communicate , and execute a tailored approach to solve complex problems .
• Apply your expertise in Business Analysis techniques and tools to manage complexity and foster clear , effective communication with stakeholders.
• Elicit , record , analyse , and trace business and systems requirements from concept to implementation.
• Use your technical skills to model requirements formally, analyse data , and create prototypes or mock-ups that support requirement elicitation, analysis, and validation.
• Present well- packaged business requirements—both functional and non-functional—to solution designers, systems analysts, vendors, and technology specialists to co-develop solution options.
• Consistently deliver outstanding customer service through your interactions and your ability to influence to improve efficiencies.

Qualifications and Experience required:

• 5 to 8 years of experience in medium to complex system development projects, ideally in financial services or insurance.
• Able to conceptualise the bigger picture and translate complex ideas into simple, actionable business language.
• A critical thinker with proven problem-solving skills.
• Skilled at designing and executing solution approaches to solve business problems and tracking progress against a plan.
• Has a solid understanding of technology and delivery methodologies .
• Demonstrated depth in Business Analysis , including:
• Scoping , planning and estimating delivery strategies for own or team deliverables across the SDLC.
• Exceptional skills in requirements elicitation , analysis , and management .
• Attention to detail with a strong focus on quality assurance.
• Effective risk and issue management for individual or team deliverables.
• Proven leadership experience, with accountability for project outcomes.
• A thorough understanding of the software / system development process.
• Hands-on experience with technical scripting or configuration , such as SQL or low-code programming tools.
• Strong stakeholder management skills , including identifying, analysing, and addressing their roles, influence, and impact on delivery.
• Experience in project management or leading agile teams is a plus.
• A Commerce or IT-related undergraduate degree (e.g., B.Com Information Systems, BBusSc Information Systems) or an equivalent IT diploma.
• Business and Agile certifications (e.g., Certified Business Analysis Professional (CBAP), a Diploma in Business Analysis (FTI), SAFe, Scrum, or equivalent) will be a significant asset.

Personal Attributes:

• Leads and coaches teams to achieve high performance .
• Collaborative team player who thrives on working with others.
• Passionate , curious , courageous and focused on people.
• Acts with integrity and demonstrates personal accountability .
• Motivates and mentors team members to grow and succeed.
• Strong written , verbal communication, and negotiation skills.
• Capable of influencing opinions and driving decisions effectively.
• Manages conflict professionally and constructively.
• Detail-oriented and delivery-driven, with a proactive mindset.
• Versatile and hands-on , willing to dive into technical or operational challenges.
• Responsive to change and a driver of innovation and improvement.

Who we are Saratoga is a company filled with like-minded individuals who want to deliver excellent professional services, and are motivated to make a positive impact in our world through technology. Our company values are Mutual Respect, Personal Excellence and People Matter. These are an integral part of how we work with our clients and colleagues, and guide us in all our projects and partnerships. While we offer remote working, we are a consulting company, so you may be required to work from the client site occasionally. We offer a well-established mentorship programme where you are paired with an experienced colleague, who will support and guide you through opportunities to stretch and learn. We strive to provide innovative solutions and inspire each other to be the best we can be. If you’re looking to join an organisation where people really do matter, take a look at our open roles. Employment Equity Employment Equity candidates and people with disabilities are encouraged to apply. Saratoga is an equal opportunities employer. We believe that employing a diverse workforce is central to our success. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. The relevant laws and principles associated with Employment Equity and Black Economic Empowerment will be considered when appointing potential candidates. POPI Saratoga is POPIA (Protection of Personal Information Act, 2013) compliant, and all personal information is protected according to legislation. By applying for any of our available vacancies, you give Saratoga consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our Privacy Policy, or follow this link to view it: #J-18808-Ljbffr