Talent Pool - Branch Manager - Polokwane and Surrounding Areas MMH241007-3

Talent Pool - Branch Manager - Polokwane and Surrounding Areas

Closing Date: 2025/01/28 Reference Number: MMH241007-3 Job Title: Talent Pool - Branch Manager - Polokwane and Surrounding Areas Position Type: Permanent Role Family: Sales Remote Opportunity: None of the time Location: Polokwane and Surrounding Areas, Limpopo, South Africa Introduction: Metropolitan is one of the oldest financial services brands in South Africa, with a legacy of 125 years. We serve communities through affordable financial solutions that create financial growth and security. Metropolitan operates in South Africa and is present in 12 African countries, providing financial wellness solutions to low-income clients, including funeral insurance, health, savings, hospital cash-back cover, retirement solutions, and life insurance. Role Purpose: Manage and motivate a team of Financial Advisors to deliver an excellent client experience and support the achievement of Metropolitan Channel sales targets. Requirements: Qualifications:

• Matric or equivalent NQF Level 4 qualification
• FAIS Representative Regulatory Exam Level 5 passed
• 120 credit FAIS recognised qualification

Experience:

• 3-5 years’ working experience in the insurance industry environment
• A Minimum of 2 years managerial experience in overseeing the rendering of financial advice
• FAIS Tier 1 & 2 financial products knowledge
• Class of Business 3 and 7 (Preferable)

Skills and Knowledge:

• Relationship building
• Networking
• Good communication
• Computer Literacy
• Financial services industry knowledge
• People Management

Other Requirements:

• Driver’s license and own vehicle

Duties & Responsibilities: INTERNAL PROCESS:

• Manage a team of Financial Advisors
• Develop plans to achieve sales targets
• Ensure adherence to operational processes and legislative requirements
• Implement action plans to achieve sales targets
• Manage day-to-day team activities and escalations
• Collaborate with Quality Assurance and Performance Coaches
• Regularly assess team members’ performance
• Maintain effective record keeping
• Cultivate and manage stakeholder relationships
• Identify operational efficiencies

CLIENT:

• Drive client service delivery goal achievement
• Manage client query processes
• Provide regular reports on service delivery
• Make recommendations to improve client service

PEOPLE:

• Create a positive work climate and culture
• Demonstrate exemplary leadership behaviour
• Select and recruit qualified talent
• Support effective workforce planning practices
• Identify employee growth and development needs

FINANCE:

• Provide input into the budget for area
• Implement financial policy and procedures
• Manage governance and risk exposure

Policy: We are committed to Employment Equity, diversity, and inclusion in our recruitment process. #J-18808-Ljbffr