Restaurant Supervisor

Full time at Raffles Doha in Qatar

Posted on February 2, 2025

Job details

Company Description #BeLimitless We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS Job Description Scope and Objectives This position is concerned with being responsible for serving food & beverage to the guest according to the service rules, policy, procedure & etiquette, in line with our motto. Key Role And Responsibilities

Ensure correct grooming standards are followed at all times
Exceed guest satisfaction by knowing preferences and updating profiles
Maintain detailed knowledge of the restaurant menu & daily specials at all times
Be familiar with the beverage service including glasses used and appropriate garnishes
Follow up on restaurant's financial, LQA, TrustYou, and Forbes targets on a daily basis
Anticipate and service guests' requirements at all times
Keep ahead of industry trends, creating and implementing new revolutionary standards
Follow up on daily financial targets of area/division
Use opening and closing checklist to ensure smooth operation of the venue
Ensure service stations are constantly cleared and re-stocked during service
Serve and clear food and beverage items in an unobtrusive and professional manner
Present menus in a proactive manner
Feel empowered and accountable within the workplace
Keep the manager on duty updated of any guest feedback for the Glitch Report
Maintain HACCP & FIFO standards as required by the regional governing body
Follow Hotel Evacuation Policy in case of an emergency
Attend all necessary briefings and training sessions as instructed by the Manager
Handle financial procedures according to guidelines set by the finance department
Identify potential problems and anticipate guest needs, asking for assistance before service breakdown occurs
Perform any duties and special projects as requested by management
Report all issues and negative guest feedback properly on the glitch system
Follow the care program at all times and report issues through the system to maintenance
Ensure all hotel property and facilities are maintained in optimal working order
Assist with collecting information for the monthly P&L review
Record and report Glitch incidents with integrity and transparency
Link all facets of service, cuisine, and entertainment
In charge of training and grooming
Exceed all hotel standards at all times

Qualifications Personal Attributes

Motivator & Proactive
Team player
Positive attitude and well-spoken
People person
Result driven
Open-minded
Display initiative
Organized
Commitment to professional values
Thinking out of the box

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Raffles Doha

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Raffles Doha

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Home Qatar Restaurant Supervisor

Restaurant Supervisor

Job details

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Hiring company

Raffles Doha

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