Service Coordinator

Role overview Do you love to build genuine connections, nurture belonging and enhance life? A rewarding opportunity exists for a dedicated Service Coordinator to join Aveo's team and support the Mountain View Retirement Living community in Murwillumbah, NSW. The Opportunity A true all-rounder within the village, providing service to residents and responding to any incidents & queries. You will be a friendly and reliable team member that enjoys a high level of customer/resident interaction. Our retirement villages are always full of excitement & activities so you will work across the entire community completing different tasks to ensure the operational needs of the village are met. As we roster our communities 24/7, we are looking for someone with flexible work arrangements who can be available to stay in our village overnight and attend to the needs of the community. This is a Casual contract. What we offer

• $34.98/hr including casual loading + relevant Aged Care Award entitlements including penalty rates, overtime and allowances
• Enjoy a rotating roster with the potential to increase hours to cover annual and sick leave
• Employee Referral Program, earning you up to $500
• Be part of a friendly and supportive team in a wonderful community
• Further career opportunities and development (develop into an Admin Assistant or Assistant Community Manager and more)
• Free Employee Assistance Program

You will

• Provide support and coverage to our cafe & kitchen staff to ensure a smooth lunch and/or dinner service
• Provide general admin and concierge services to residents and assist with any resident requests
• Be the first responder to any village issues that arise including emergency calls, safety & security issues and providing first aid where needed
• Coordinate fun, social and inclusive activities for the residents
• Complete general domestic cleaning of apartments or common areas
• Be flexible with rostering and shift arrangements as we staff our communities 24 hours a day

What you will bring

• Experience in any customer-facing roles highly desired (e.g. hospitality, retail, aged care, cleaning or administration)
• Current First Aid & CPR Certificate (required or be willing to obtain prior to employment)
• Current Police Check Certificate (required, but if you do not possess, we can complete for you)
• Current COVID-19 Vaccinations up-to-date (required)

Who we are Aveo provides the stability and confidence to try new things and keep innovating. With 30 years of experience, we deliver a seamless experience for our 12,000 residents across 90+ diverse communities nationwide. We're united with our core values: Kindness, Care and Respect.