SALES MANAGER

Company Description

Join us at Accor, where life pulses with passion! As a pioneering leader in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo. By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions, and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable, and impactful experiences for your customers, for your colleagues, and for the planet. Hospitality is a work of heart , Join us and become a Heartist .

Job Description

As a Sales Manager , you will deliver an outstanding service to new and existing commercial customers, maximizing all sales opportunities in order to meet team targets and KPIs through individual performance and support of the wider team. As a Sales Manager , we are looking for someone to:

• Develop sales opportunities through contact with commercial customers over the telephone to establish the nature of their business, growth plans & future needs.
• Establish long-term relationships with particular customers, contacting them at appropriate points to review any funding requirements.
• Accurately assess inbound enquiries, maximize sales opportunities and understand the customers’ requirements to discuss all available products.
• Represent the company's brand and values in all contact with customers to maximize customer retention and repeat business.
• Actively manage a sales pipeline ensuring customers receive the required updates and cases funded within the desired timeframes.
• Work closely with other business departments to ensure a seamless customer experience and identify sales opportunities.

Qualifications

• Bachelor's degree in Business Administration (Sales and Marketing) or related field.
• Minimum of 3 years of experience in a hotel setting, ideally as a Sales Manager.
• Very good commercial approach, people skills, and empathy.
• Excellent interpersonal skills and ability to represent the hotel in the best manner.
• Knowledge of the hotel location and consolidated networking in the sector will be an asset.

Additional Information

Your Team and Working Environment: Join our vibrant team at Mercure Kuala Lumpur Glenmarie, where collaboration and innovation thrive. Our welcoming property reflects a culture of excellence and hospitality, making every day an exciting and rewarding experience. Our Commitment to Diversity & Inclusion: We are an inclusive company with a strong ambition to attract, recruit, and promote diverse talent. At Mercure Kuala Lumpur Glenmarie, we celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr