Cloud Service Engineer - MRO Cloud

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Responsibilities:

1. Understand the business scenarios of large and medium-sized enterprises, cooperate with the IT, application architecture of the enterprise, sort out and analyze the existing IT architecture of the customers, and promote the landing, implementation and delivery of the design solutions provided by the Cloud Solution Architects (Pre-Sales).
2. Based on the customer's business requirements and Huawei Cloud Stack technical architecture, develop and implement solutions that meet customer requirements.
3. Based on best practice, design and implement cloud migration such as host and data migration of customers' existing application systems to Huawei Cloud Stack, manage and provide technical support for the entire migration process.
4. Regularly communicate with key customers (on-site or remotely) to ensure the healthy and stable running of cloud services and improve customer experience.
5. Have a sense of responsibility, able to practice customer first in daily service, and achieve customer success.

Job Requirements:

1. Bachelor's degree in Computer Science, Network Engineering, Software Engineering or equivalent.
2. Minimum 2+ years working experience of ICT Technology, IT infrastructure domain. Knowledgeable in IT & Telecom, Network, Cloud Computing, Project Management, and Service Management. Experience in aftersales and working with large enterprise.
3. Familiar with virtualization architectures such as OpenStack and mainstream public cloud services. Be able to clearly describe their working principles and basic architecture logic. Have a certain understanding of the differences between cloud services of different brands.
4. Familiar with common operating systems (Linux/Windows), network-related knowledge (DNS/BGP/VPN/ELB/IP).
5. Experience in architecting/operating/migrating solutions built on virtualize (compute, network and storage) and cloud.
6. Experience in operation and maintenance of IT infrastructure (including server, storage, database, network, middleware, mainstream file system); experience in enterprise-level application architecture design or cloud service integration implementation is preferred.
7. Experience with software development methodologies and programming languages such as Java or Python.
8. Experience with enterprise services (Security, Directory Services, Virtual Desktop, etc.), databases (MySQL/PG/SQL Server/Oracle) are preferred.
9. Ability to analyze quantitatively, problem-solving and scope of business requirements.
10. Strong communication and collaboration skills.
11. Ability to meet tight deadlines and prioritize workloads.
12. HCIA, HCIP or HCIE certification will be additional advantages.

Application Questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Cloud Services Engineer?
• How much notice are you required to give your current employer?