Senior Executive - Customer Care (Property Development)
Full time
at TA Properties Sdn Bhd
in
Malaysia
Posted on February 2, 2025
Job details
Senior Executive - Customer Care (Property Development)
Build rapport and provide consistent excellent customer service to our property purchasers.- Manage customers' vacant possession professionally by responding to customers’ requests, enquiries or complaints efficiently and professionally.
- Liaise and collaborate with the Company Project Team and QAQC department for unit defect updates and periodically inform customers on the progress.
- Execute proper documentation by ensuring owner record and defect forms have a proper filing system.
- Prepare fortnightly reports on the Status of Vacant Possession and Defect Rectification Closure and Sign Off.
- Attend to any task delegated by the superiors.
How do your skills match this job?
Your application will include the following questions:- Which of the following types of qualifications do you have?
- How many years' experience do you have as a Customer Care Executive?
- Do you have customer service experience?
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