Job details
Sofitel Bahrain Zallaq Thalassa Sea & Spa, Manama, Bahrain REF38572V
In Room Dining - Waiter
Luxury & Lifestyle Company Description We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description In Room Dining - Waiter At Sofitel Bahrain, we are currently seeking a dynamic and enthusiastic waiter to elevate our In Room Dining experience. What is in it for you:- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities.
- Directly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptly
- To answer phone within 3 rings and follow phone etiquette according to Sofitel standards
- Know all menus and ongoing promotions in the outlet by heart and gives recommendations to guests upon request
- Trains the IRD team
- To provide high standard of quality and follow-up to ensure proper delivery time on time as well as speedy service
- To ensure that all operating standards are well understood in order to achieve the level of service established in the Departmental Operations Manual
- To ensure that the room service area is kept clean and organized at all times
- Attend regular training session in line with the departmental SOP's i.e. guest care, product knowledge, grooming standards, telephone manners etc
- Perform tasks as per instructions from the immediate supervisor and as per duty schedule
- You've completed a hotel & catering course, and have gained a minimum of 2 years of similar experience
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Strong interpersonal and problem solving abilities
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively and collaboratively as part of a team
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