Job details
Job Responsibilities
- Oversee the daily dispatch of vehicles or trains, ensuring efficient and timely routing.
- Schedule drivers and track operators, ensuring optimal coverage and minimal delays.
- Monitor real-time operations to adjust dispatch plans as needed based on traffic, delays, or emergencies.
- Serve as the main point of contact between dispatch operators, drivers, and other departments.
- Coordinate with maintenance, logistics, and customer service teams to ensure timely delivery of goods or services.
- Communicate with track operators or drivers regarding route changes, delays, or emergency instructions.
- Use tracking systems or GPS to monitor vehicle or train movement along the track.
- Ensure that all trips and routes are properly logged and tracked.
- Resolve any issues related to delays, route deviations, or accidents, and report incidents as needed.
- Create and manage schedules for drivers, track operators, and dispatch staff.
- Adjust schedules as needed to accommodate for unforeseen delays, staffing shortages, or changes in demand.
- Ensure shifts are covered, and overtime is minimized while maintaining operational efficiency.
- Ensure that all dispatch operations comply with safety regulations and company policies.
- Regularly train drivers and dispatch operators on safety procedures and best practices.
- Investigate any accidents or safety incidents, making recommendations for process improvements to avoid future issues.
- Maintain accurate records of all dispatch activities, including schedules, routes, delays, and incidents.
- Prepare regular reports on dispatch performance, identifying areas for improvement.
- Ensure all compliance-related documentation, such as inspection reports and safety logs, are up-to-date and filed appropriately.
- Troubleshoot issues related to vehicle or train breakdowns, route blockages, or other operational challenges.
- Develop contingency plans to handle unexpected delays or emergencies, ensuring minimal disruption to service.
- Coordinate with the maintenance team for timely repairs and servicing of vehicles or tracks.
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Hiring company
QATAR TRADING & TRANSPORT COMPANY
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