Job details
Job Description: Business Operations Manager Position Title : Business Operations Manager Location : Doha, Qatar Reports To : Managing Director Employment Type : Full-Time Availability : Must be locally available and ready to join immediately Job Overview: We are seeking a skilled and proactive Business Operations Manager to oversee and optimize the operations of our brands in Doha. This role requires expertise in operational management, sales growth, staff leadership, and stakeholder coordination. Proficiency in Arabic is a plus, as the role involves working with diverse stakeholders in a dynamic environment. Key Responsibilities: Operational Management:
- Manage shipping processes from RFQ to delivery, ensuring efficiency and cost control.
- Oversee inventory control, reordering, and packaging RFQs in coordination with suppliers.
- Supervise daily store operations, ensuring adherence to brand standards and seamless functionality.
- Collaborate with logistics providers and vendors for timely and accurate deliveries.
- Develop and implement competitive pricing strategies for products.
- Drive in-store sales performance and customer satisfaction.
- Explore and implement business development opportunities to support expansion.
- Recruit, train, and manage staff to maintain high levels of performance and customer service.
- Oversee scheduling and ensure optimal staffing across multiple locations.
- Promote a positive and productive work culture.
- Renew, review, and negotiate contracts, suppliers, and service providers.
- Maintain strong relationships with shipping agents, vendors, and other stakeholders.
- Track and analyze key performance indicators (KPIs) to identify opportunities for improvement.
- Develop and execute strategies to optimize operational efficiency and reduce costs.
- Provide regular reports and updates to the Managing Director.
- Bachelor’s degree in Business Administration, Operations Management, or a related field (MBA preferred).
- Proven experience in operations, retail management, or business development (minimum 3–5 years).
- Strong knowledge of inventory management, logistics, and supply chain processes.
- Experience with franchise operations and retail management is highly desirable.
- Proficiency in Arabic is a plus.
- Excellent leadership, communication, and negotiation skills.
- Proficient in MS Office and familiar with ERP systems is advantageous.
- Strategic thinker with hands-on operational expertise.
- Strong organizational and multitasking abilities.
- Effective interpersonal and relationship management skills.
- Ability to adapt to a fast-paced, dynamic work environment.
- Analytical mindset with attention to detail.
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Hiring company
Al Khanji Enterprises
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AED 49
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