Online Store Operator (US Time Zone)
Full time
at Novanox LTD
in
Philippines
Posted on February 1, 2025
Job details
Job Description: We are seeking a reliable and detail-oriented individual to manage online store orders and operations. The role involves processing orders, responding to customer inquiries, and ensuring smooth day-to-day operations of the online store. This position requires availability during US time zone hours and a strong command of English.
Responsibilities:
- Process and manage customer orders through the online store platform.
- Communicate with customers via email or chat to address inquiries and resolve issues.
- Ensure all orders are fulfilled accurately and on time.
- Collaborate with team members to improve customer experience.
- Fluent English – mandatory.
- Previous experience in online store operations or order processing – an advantage.
- Availability to work during US time zone hours.
- Attention to detail and strong organizational skills.
- Basic computer skills and familiarity with online store platforms.
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