Sales Advisor - BPS
Job details
About the role As a BMW Premium Selection Sales Advisor at Tian Siang Premium Auto Sdn Bhd, you will play a key role in providing exceptional customer service and driving sales within our retail store in Butterworth, Penang. This full-time position offers the opportunity to showcase your passion for the automotive industry and build lasting relationships with our valued customers. What you'll be doing
- Greeting and welcoming customers to the store in a friendly and professional manner
- Assisting customers with product inquiries, demonstrating features, and helping them find the right solutions for their needs
- Achieving individual and team sales targets by closing sales and providing exceptional customer service
- Maintaining a high level of product knowledge to offer informed recommendations
- Ensuring the store is well-organised and visually appealing to create a positive shopping experience
- Participating in team meetings and training sessions to continuously enhance your skills and knowledge
- Providing feedback and suggestions to improve store operations and customer satisfaction
- At least 1 year of experience in a customer-facing retail or sales role, preferably in the automotive industry
- Strong interpersonal and communication skills, with the ability to build rapport with customers
- Excellent problem-solving and decision-making abilities to address customer queries and concerns
- A keen interest in the automotive industry and a passion for providing outstanding customer service
- Ability to work as part of a team and contribute to the overall success of the store
- Fluency in English and Bahasa Malaysia, with the ability to communicate effectively in both languages
- Opportunities for career advancement and professional development
- Comprehensive medical and insurance coverage
- Attractive bonus and commission structure
- Discounts on our premium range of automotive products and services
- A collaborative and supportive work environment
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