Project Manager (Credit) REMOTE

Required Experience: 8+ Years Responsibilities:

1. Having good exposure and relevant experience in the Cards, ATMs, CRMs, POS, and E-commerce business.
2. Contributing to the development of our cards products, including Debit card, Prepaid card, Credit card (individual and Corporate), and Virtual card.
3. Understanding the E-commerce market with good knowledge of it.
4. Strategic planning and deployment of our ATMs, CRMs, and POS machines.
5. Developing marketing strategy, product value propositions, pricing, and positioning of the range of credit card products.
6. Working with the marketing department to ensure visibility and positioning of our cards branding and product penetration into the market.
7. Performing market research and opportunity assessments on new concepts and ideas, assessing the viability of new products in consideration of market conditions.
8. Responsible for Activation, Usage, Rewards, and Retention programs.
9. Overseeing the development & implementation programs for increasing card spends & improving the percentage of active users.
10. Overseeing the Profit & Loss statement for Cards & Payment Business to ensure budget and profitability targets are met.
11. Ensuring that Service Level Agreements (SLA) are properly maintained between internal and external parties (e.g., Cards Sales Team, Cards Operations, and Cards Call Center Customer Services).
12. Designing and executing strategic/tactical plans to enhance profitability of all Cards.
13. Developing strong working relationships with business partners and internal card support teams.
14. Monitoring worldwide Cards, ATMs, CRMs, POS, and E-commerce trends to generate new ideas on product innovation.
15. Working closely with Operations and IT departments to provide seamless card product experiences to customers with third-party vendors.
16. Leveraging the Bank’s digital channel to generate sales across all Omni Channels such as E-commerce, Mobile Banking, Internet Banking, and E-wallet.
17. Ensuring compliance with Know Your Customer (KYC) and Anti Money Laundering (AML) requirements in all dealings with potential and existing customers.
18. Understanding the operation workflow of the cards, ATM, CRM, POS, and E-commerce.
19. Managing a dynamic team and leading the team to meet product innovation timelines, launch new products, and manage relationships with merchants and business partners.
20. Reviewing the license agreement and contracts with card scheme providers and business partners.
21. Working closely with the Finance team for proper and timely cash reconciliation.
22. Attending meetings and maintaining correspondences with the Board/Executive Committee/Audit Committee/Compliance and Risk Management Committee & other regulatory authorities as required.
23. Other duties as assigned by Management.