CS Sales Manager Market Related

Our client, a plant equipment manufacturer in Honeydew, is looking to employ a CS Sales Manager.

Duties & Responsibilities

• Customer understanding: Identifies and understands customer needs.
• Segment specific development of customers: Observes market trends in own cluster (e.g. competitive landscape, customer landscape).
• Relationship management: Together with the team, the CS sales manager manages customer relationships with the main focus on CS topics.
• Responsible for sales in the non-food business in chain conveyor and components.
• Sales and quotation support: Responsible for initiating the quotation process for CS offerings.
• Generates sales leads for equipment/plant business.
• Support the ASM in the specific business.
• CRM: Utilization and responsibility for dedicated data set.
• Develop CS business in the BU related in order to reach the budget.

Desired Experience & Qualification

• Minimum 5 years of sound professional experience.
• External: Former plant, maintenance, operations manager.
• Basic mechanical/industrial engineering education.
• Fundamentals of business administration and marketing.
• Tools: MS Office + Internal software: Intranet (B-World, SAP Quotation, CRM, etc.).
• Business knowledge: Knowledge of major value drivers of customer P&L and ability to explain the impact of the company's services (ROI).
• Technical knowledge to understand customer needs: Sufficient technical background (depends on market) to understand client processes, not only machines but overall transformation process and operations processes.
• Knowledge of sales and service in process engineering operations.
• Knowledge of mining/energy sector.