Digital Communications Manager Cape Town

Job Title: Digital Communications Lead

To lead and be responsible for the design, content, and effective measurement of all digital communications for Clicks and Partner, influencing cross-functionally with other teams to identify and develop new and innovative methods of digital communications to maximize value (revenue and income).

Duties & Responsibilities

1. Support the development and implementation of strategic plans for digital marketing communications and customer experience.
2. Plan, develop, and execute compelling email, social media, and digital campaigns.
3. Evaluate and test new and innovative communication tactics and channels, looking at best practices.
4. Segment needs into effective inspiring digital communications with detailed plans.

Desired Experience & Qualification

Job Experience:

• Minimum of 5 years’ experience in marketing (desirable in retail/FMCG marketing), with at least 3 years’ experience in digital communications, communications, or public relations.
• Minimum of 3 years’ experience leading teams and creating a motivating and high-performance environment.

Education:

• Bachelor of Commerce degree (or relevant discipline, e.g., Marketing).

Job Related Knowledge:

• Digital marketing principles, practices, and global trends (expert).
• Shopper psychology and effective marketing communication (seasoned).
• Understanding of best practice principles and technology enablers in relation to digital communication and trends (seasoned).
• Digital communication tools and platforms (expert).
• Budget Management (seasoned).
• Financial Management (applied).
• POPI Regulations (seasoned).

Job Related Skills:

• Stakeholder engagement (advanced).
• Strategic thinking (proficient).
• Innovative thinking and creating new growth opportunities (advanced).
• Negotiation skills (proficient).
• Maintaining relationships (proficient).
• Analytical skills (BI, reporting) and drawing insights from data (advanced).
• Persuasive communication (intermediate).
• Effective communication (proficient).
• Managing complexity (advanced).
• Writing, editing, and verbal communication (advanced).
• Project Management (advanced).

Job Related Competencies:

• Leading and Supervising.
• Presenting and Communicating Information.
• Applying Expertise and Technology.
• Analyzing.
• Entrepreneurial and Commercial Thinking.

Why Clicks: We look for customer-obsessed people with a “can do” attitude, who are professional and passionate about their careers. Clicks Groups employee value proposition focuses on people, passion, and opportunities. We care about and contribute to the well-being of people, the environment, and communities, while the group’s growth strategy provides our people with unlimited opportunities. We endeavor to provide feedback to all candidates whenever possible; however, if you don't hear from us in 2 – 4 weeks, please consider your application unsuccessful. All positions will be filled in accordance with our Groups Employment Equity plan. #J-18808-Ljbffr