Account Manager
Job details
Account Manager Location: South Africa-based, UK hours (Monday to Friday, 8 am–5 pm) Salary: R28,000 pm Job Type: Fully Remote Start Date: ASAP Company and Industry Overview Join a forward-thinking company that connects world-class South African talent with leading UK businesses. Operating within the dynamic sales and customer relationship industry, the company plays a pivotal role in helping clients scale by delivering exceptional customer account management services. By working here, you will be part of a team that values innovation, continuous improvement, and meaningful client relationships. Relevant Skills Required
- Strong relationship-building and account management skills
- Proficiency in CRM tools (e.g., FreshSales)
- Excellent communication and negotiation abilities
- Analytical mindset for inventory and order management
- Problem-solving skills and attention to detail
- Account Management: Manage and nurture client accounts, ensuring customer satisfaction and long-term partnerships
- Business Growth: Collaborate with customers to grow their business and maintain optimal inventory levels
- Data-Driven Expansion: Lead data-driven account farming to identify and capitalise on new sales opportunities
- Debt Collection Support: Assist with debt collection processes related to managed accounts
- CRM Updates: Maintain data accuracy and update customer profiles within the CRM system
- Client Reporting: Provide regular account updates and insights to key stakeholders
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