Job details
Job Description Key Responsibilities: Financial
- Carry out routine inventories of linen and operating supplies as instructed by team leaders.
- Ensure no wastage / spoilage of supplies and amenities.
- Use of all equipment in a correct manner to prevent any damage.
- Ensure that all linen is tagged as per the guidelines and standards.
- Check for any valuables or other items before processing the linen or garments and report as per procedure.
- Adhere to the linen classification procedure.
- Check the equipment periodically to ensure operative effectiveness and report any non-compliance.
- Ensure that the equipment is never left on switch on mode when unattended.
- Maintain equipment as per guidelines to prevent soiling of linen.
- Ensure quality in all aspects of work.
- Report any malfunctioning of the equipment to the Laundry Supervisor.
- Iron the linen, employee uniforms, and guest linen as per the standard procedures.
- Ensure that all items are delivered without any stains and report any damages to the Supervisor as per process.
- Sort laundry items by kind, colour, and soiling level; separate dry cleaning from laundry items.
- Load the appropriate number of items and quantity or weight into washing machines, add detergents or chemicals as required, and operate the machine carefully.
- Remove stains from items using the proper stain removers according to the standard procedures.
- Examine laundered items to ensure cleanliness.
- Handle additional responsibilities as delegated by Management.
- Follow all policies of the organization.
- Attend all trainings as per training calendar.
- Follow organizational grooming standards.
- Ensure redressal of any associate complaints/issues.
- Ensure that the workplace and storage areas remain clean and tidy.
- Respect the instructions and safety guidelines for the equipment used.
- Apply the hotel's security regulations (in case of fire, etc.).
- Respect the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste, etc.) and meet Novotel ISO 14001 environmental commitments as applicable to the role.
- Laundry team
- Housekeeping team
- Trainees
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