Account Manager

Full time at Aramex in Saudi Arabia

Posted on February 1, 2025

Job details

Select how often (in days) to receive an alert: Since our founding in 1982, we have grown to become a world leader in comprehensive transport and delivery solutions for businesses and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide. Location: Riyadh, SA, 11564

Account Manager

Purpose of the Job

In a role that brings together sales and customer service functions to more effectively manage the sales and distribution of a company’s products or services. This role focuses on generating revenue through sales, maintaining client relationships, finding new customers, and retaining existing ones.

Job Description

Managing a diverse portfolio of existing client accounts.
Creating and implementing Account Plans for all strategic accounts with short-term objectives and long-term goals along with clearly defined steps to reach them.
Serving as the primary point of contact for all issues about your accounts.
Analyzing and identifying sales strategies.
Communicating with clients to understand their needs and explain product value.
Reviewing customer feedback to identify areas for improvement.
Preparing reports on account status.
Using existing industry contracts and clients to find new business opportunities.
Working directly with clients to set strategy, programming, and budget.
Building relationships with clients based on trust and respect.
Collecting and analyzing data to learn more about consumer behavior.
Performing forecasts on a monthly, quarterly, and annual basis.
Maintaining updated knowledge of company products and services.
Collaborating with various internal departments to ensure they fulfill all customer requests.
Preparing regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
Resolving any issues and problems faced by customers and dealing with complaints to maintain trust.
Discovering target markets and advantages of other companies.
Locating new customers and briefing them about the products and services.

Job Responsibilities - Experience and Education

Bachelor's degree in business or a related field.
Minimum of 2 years of relevant working experience, preferably in the logistics and shipping industry.
Strong business acumen and industry knowledge to effectively understand and address customer needs.
Excellent communication and presentation skills to effectively convey value propositions and build rapport with customers.
Fluency in English; additional language skills are a plus.

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Hiring company

Aramex

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Account Manager

Job details

Account Manager

Purpose of the Job

Job Description

Job Responsibilities - Experience and Education

Apply safely

Hiring company

Aramex

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Home Saudi Arabia Account Manager

Home Saudi Arabia Account Manager

Account Manager

Job details

Account Manager

Purpose of the Job

Job Description

Job Responsibilities - Experience and Education

Apply safely

Hiring company

Aramex

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