Job details
Job Description POSITION OBJECTIVE - The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.
Key Responsibilities
- Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager.
- Must possess knowledge of varied cosmetics products and accessories.
- Demonstrate excellent make-up selling skills.
- Recommend and link customer specific products.
- Identify customer requirements and deliver excellent customer services.
- Brand representation at the required standards with updated product knowledge and minimized stock loss.
- Ensure all stock is laid out and displayed in order to attract customers and as per standard layout norms.
- Ensure awareness and vigilance at all times of security in the store without any negligence.
- Ensure the highest standards of housekeeping standards.
- Handle the POS (Point of Sale) / Billing Counter.
- Greet the customers and assist them in selecting the right product.
- Must be presentable and well-groomed at all times.
- Tally money in the cash during the beginning / end of the shifts.
- Process the payments by cash / credit cards / vouchers / automatic debits.
- Issue receipts / refunds / change to the customers correctly.
- Convert the window shoppers to ultimate buyers.
- Promote the Club Apparel Loyalty Program of the company for repeat sales.
- Flexible to work for extended hours during the Sale / Festival period.
- Record the inventory inward / outward and maintain the report of the same.
- Must be updated about the various brands of the group for suggestive selling to the customers.
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