Job details
Assistant Outlet Manager - Summersalt Beach Club - Jumeirah Al Naseem
About Jumeirah & the Hotel: Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 28 properties across the Middle East, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. Madinat Jumeirah, Jumeirah's mega-resort is home to four ultra-luxurious hotels Jumeirah Al Naseem, Jumeirah Al Qasr, Jumeirah Mina Al Salam and Jumeirah Dar Al Masyaf all nestled within 3km of picturesque waterways connected by traditional abras. The megaresort boasts 2km of pristine beach, the award-winning Talise Spa and state-of-the-art fitness and leisure facilities, as well as exclusive accommodations ranging from penthouses and suites to private summerhouse experiences with unrivalled benefits including a leading conference and banqueting centre. Madinat Jumeirah is also home to over 50 world-class restaurants and bars, as well as a traditional souk featuring Arabian shopping stands, barrows and stalls with a blend of boutique brands, souvenir gift shops, and luxury fashion and jewellery outlets. About the Job: An opportunity has arisen for an Assistant Outlet Manager to join Summersalt Beach Club Team in Jumeirah Al Naseem. The main duties and responsibilities of this role include:- Manages day-to-day operation of the department, ensuring all service standards are met in line with standard operating procedures and are followed in a courteous yet professional manner, providing delightful and engaging services to all guests.
- Responsible and accountable for ensuring that all Guests are served as per the brand standard. Assist the Outlet Manager in continuously growing the business.
- Engages in guest interaction in a sensitive and appropriate manner; creates personalized experiences; establishes a network of regular guests and keeps relevant and accurate records.
- Ensures all resources for an efficient operation are in place; takes routine inventories and re-orders operating supplies when necessary.
- Ensures that cash is always safeguarded, and all paperwork is completed, filled and kept up to date in accordance with company policy.
- Closely monitors the cashiering function of the outlet and ensures compliance with Cashiering Procedures.
- Ensures all orders associated with Operations, F&B, Refurbishment, Culinary etc. are placed on time and in line with budget and business requirements.
- Must understand a General Ledger and be able to highlight and investigate any issues. Should be able to understand the budgetary requirements and deficits.
- Assists the Outlet Manager in preparing annual plans and forecasts and managing expenses to meet departmental budgetary goals. Maximize profitability & revenue by controlling labour and expenses.
- Makes suggestions to increase the market share for the Outlet thus optimizing profits and increasing sales.
- Minimum 1 year of experience in an Assistant Outlet Manager role, preferably in a Beach Club.
- Fluent in English and an additional international language is a plus.
- Passion for delivering exceptional dining experiences.
- Good financial acumen, including experience with budgeting, cost control, and increasing profitability.
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Jumeirah
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