Job details
A Learning and Development Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members. What will I be doing? As a Learning and Development Manager, you serve as an integral component of the Human Resources function by supporting learning and development initiatives through Hilton's comprehensive training framework. Specifically, a Learning and Development Manager will perform the following tasks to the highest standards:
- Support departments in developing cutting edge functional excellence and in developing leadership capabilities
- Act as a change catalyst in the cultural and organizational transformation of the Hotel
- Design, deliver, and evaluate all learning initiatives, ensuring drive growth and develop team capability.
- Conduct training needs analysis to identify skill gaps and recommend learning solutions
- Prepare annual training plans and training calendars for the hotel
- Prepare and manage the Learning & Development budget
- Support individual and team development, career development, and training and experience-based learning, collaborate with department heads to deliver training programs and other organizational and leadership development interventions
- Interact with hotel leaders responsible to identify skill gaps and recommend learning solutions and provide support to operational departments.
- Conduct the comprehensive onboarding process, ensuring a seamless transition for new hires.
- Provide coaching and support to managers in developing their teams.
- Work closely with HR to align training programs with performance management processes.
- Establish partnerships with hospitality schools to identify and attract top talent through structured internship programs.
- Thorough knowledge of modern learning and development tools and technique
- Excellent people management skills, strategic thinking and problem solving.
- Exemptional communication, presentable skills, and grooming.
- Demonstrated ability to develop interpersonal relationships
- Committed to delivering a high level of customer service, both internally and externally
- Resilient and flexible to business needs
- Ability to influence at all levels
- Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Word, PowerPoint
- Bachelor's degree in human resources, Education, or a related field
- Minimum 3-5 years of experience in a Learning & Development role, preferably in luxury segment of hospitality.
- Hotels
- Hospitality
- HR
- Human Relations
- Industrial Relations
- Learning & Development Manager
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Hiring company
Hilton Hotels
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Human Resources Management Oxford Home Study CollegeHKD 746
HKD 10,876Duration: 400 Hours -
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CIPD Level 5 Organisational L&D We-are-HRHKD 21,051Duration: Upto 18 Months Live virtual classroom
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