Café Assistant Manager
Job details
Arboretum is a trusted family-run business, creating an oasis for customers in the realms of garden, home, fashion, and food. Our commitment to an unparalleled shopping experience is driven by our dedicated staff. Arboretum Kilquade, our second store opened in 2015 on the National Garden Exhibition Centre site. The store boasts a cutting-edge design, featuring a wide array of indoor plants, a food hall, a fashion boutique, and a health and wellness department. Rachel’s Secret Garden Café, a beloved spot, accommodates 100 diners overlooking the 17 exhibition gardens. The entire retail and plant area is roofed, ensuring a delightful shopping experience year-round. We are seeking a passionate Café Assistant Manager to join Rachel’s Garden Café Team. If you love connecting with people, and enjoy creating exceptional customer experiences, this opportunity is for you. Responsibilities
- Welcome and serve customers with enthusiasm, providing exceptional service throughout their experience, with emphasis on the quality and presentation of food.
- Ensure that the café is cleaned, set up correctly, and maintained throughout the day.
- Efficiently operate the point-of-sale (POS) system to process till transactions accurately.
- Assist with stock replenishment in food counters and maintain organised displays.
- Adhere to Food Safety Regulations at all times.
- Performs all Assistant Manager duties, front and back of house functions including opening and closing procedures, coordinating with the Café Manager as necessary.
- Promotes and practices safe work habits, reporting potential safety hazards, operational inconsistencies, and customer / team member incidents to the Café Manager.
- 2 Years previous experience in a food service supervisory/assistant Manager role is essential.
- Confident in interacting with customers and offering product recommendations.
- Food Safety Training is desirable.
- Flexibility to work weekdays and weekends.
- Benefit from daytime shifts to accommodate a better work-life balance.
- Staff discount.
- Complimentary tea and coffee before 9 am.
- Access to Redicare Inform for unlimited online health coach consultations.
- Arboretum Awards Night to celebrate the achievements of our staff.
- Engage in staff team-building events.
- Proud winners of multiple awards, including the National Retailer of the Year in 2021 and Garden Centre of the Year in 2022.
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