Groups & Incentives Specialist
Full time
at Wild Dreams Hospitality
in
Online
Posted on January 31, 2025
Job details
Candidate requirements:
- Must have at least 3 years Touring groups specific experience
- Communication skills and an excellent command of the English language (spoken and written)
- Time & desk management including working in an orderly focused manner
- The ability to work under pressure and show initiative
- Attention to detail
- Excellent negotiation skills
- Elaborating in writing explanations or descriptions
- Exceptionally customer focused
- Must be computer literate and have an in-depth knowledge of Word and Excel
- Must have a calm and professional manner of servicing agents/guests
- An independent, curious, and “can do it” nature
- Must have at least 3 years Touring groups specific experience
- Good understanding of delivering excellent service to agents/guests
- An in-depth knowledge of Tourplan or a similar booking system
- An in-depth geographical, logistical, and product knowledge of South Africa, Botswana, Tanzania, and Kenya required
- Additional experience in Namibia, Kenya, Uganda, Rwanda, Zimbabwe, Zambia, and Mozambique advantageous
- A willingness and aptitude to learn
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