Key Accounts Manager - Brand Operations
Job details
We are seeking dynamic professionals to join our Korean beauty brand's retail operations team. This role combines strategic partnership management with hands-on operational execution across modern trade, general trade, e-commerce, and quick commerce channels. Success in this role requires both business development capabilities and attention to operational detail. Role Overview You will own both business growth and day-to-day operations of our brand portfolio across retail channels. The role requires balancing strategic initiatives with routine operational tasks, involving: Strategic Account Management:
- Own P&L and growth targets for assigned brands/channels
- Develop and execute promotional strategies to drive brand sales
- Build and maintain relationships with key stakeholders at retail partners
- Negotiate business terms for brand portfolio expansion
- Identify opportunities for brand visibility and growth
- Monitor competitor activities and market dynamics
- Analyze sales data to drive growth initiatives
- Plan and implement promotional calendars with retail partners
- Handle regular operational tasks including listings, price updates, and content management
- Monitor and maintain optimal inventory levels across channels
- Create and update detailed sales reports and analysis
- Ensure timely resolution of partner queries and issues
- Coordinate with internal teams (supply chain, finance, marketing, warehouse)
- Manage product content and catalogs across platforms
- Track and optimize promotional spend and ROI
- Ensure compliance with partner requirements
- Bachelor's degree in any field
- 1-8 years of experience in retail/brand/account management
- Strong analytical and Excel skills
- Experience in partner management
- Detail-oriented with excellent organizational abilities
- Every team member, regardless of experience level, handles both strategic planning and day-to-day operations
- We are a modern distributor, not a traditional corporate setup
- Success requires both relationship-building skills and hands-on operational involvement
- Each person is an individual contributor responsible for end-to-end delivery
- If you're seeking a purely strategic role or have left previous positions due to operational responsibilities, please consider if this aligns with your career goals
- Modern Trade
- General Trade
- E-commerce Marketplaces
- Quick Commerce Platforms
- Your resume
- Current and expected salary
- Reason for leaving current/previous role
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