Job details
The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Description Summary: Manager Location Resiliency part of a team responsible for administration and maintenance of Global Safety and Security incident response processes for all PayPal sites and remote staff. Job Description: About the team
- Ensuring strong security and resilience governance for the whole organization
- Developing global security and resilience solutions and driving best practice
- Overseeing the effectiveness and guiding the implementation of security and resilience controls.
- Maintain internal standards and guidelines for Location Incident management.
- Support and advise internal and external stakeholders on all tasks, deliverables and topics relating to Location Incident Management.
- Coordinate the effective management of incidents across our global organization, identifying relevant stakeholders for involvement.
- Deliver training on Location Incident Management and crisis response to various stakeholders across the organization.
- Remain up to date on industry trends and best practice relating to incident and crisis response.
- Contribute to strategies to improve the security and resilience of PayPal employees, operations, and reputation.
- Perform other related activities as required by the Head of Global Safety & Security.
- 5-10 years of relevant experience in two or more of the following areas: security management, crisis management, emergency management, disaster management, international security, resilience, risk management, business continuity management, intelligence, analysis, project management or any related field such as policing or military experience.
- Solid analytical skills. Ability to contextualize and provide meaning to intelligence.
- Excellent organizational and prioritization skills to meet deadlines and work objectives.
- Excellent influencing, written and verbal communication skills.
- Ability to work independently and autonomously, also in times of high pressure.
- Ability to rapidly digest, evaluate and filter large quantities of information.
- Familiarity with communication and presentation tools (sound knowledge and experience in MS Word, MS Excel and MS PowerPoint).
- Familiarity with applications EverBridge and ServiceNow (desirable but not essential).
- Capability to build collaborative working relationships and ability to work in virtual, international, and complex team environments.
- Advanced proficiency in both written and spoken English (additional languages are a plus).
- International work experience (desirable but not essential).
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