Branch Manager - Manama - Domo Ventures W.L.L.
Full time
at Domo Ventures W.L.L.
in
Bahrain
Posted on January 31, 2025
Job details
We are seeking a skilled and experienced Branch Manager to oversee the operation and performance of one of our restaurant branches.
Key Responsibilities
- Operational Leadership: Oversee daily restaurant operations, ensuring smooth service delivery and adherence to company standards.
- Team Management: Manage and develop the restaurant team, including hiring, training, scheduling, and performance evaluation.
- Operational Efficiency: Implement and maintain effective operational systems and procedures to optimize efficiency.
- Regulatory Compliance: Ensure compliance with all health, safety, and sanitation regulations.
- Revenue Growth: Develop and execute strategies to achieve and exceed revenue and profitability goals.
- Financial Management: Prepare and analyze detailed revenue and budgetary reports on a weekly, monthly, and yearly basis.
- Inventory Control: Manage inventory control and purchasing to optimize costs and minimize waste.
- Customer Service: Deliver exceptional customer service by fostering a welcoming and hospitable environment.
- Issue Resolution: Resolve customer complaints and issues promptly and professionally.
- Customer Satisfaction: Implement strategies to enhance customer satisfaction and loyalty.
- Brand Promotion: Promote the restaurant brand within the local community through various marketing initiatives.
- Brand Excellence: Maintain a strong brand image and reputation by ensuring consistent quality and service standards.
- Leadership Development: Lead and motivate the restaurant team to achieve operational excellence.
- Staff Coaching: Provide coaching and development opportunities for staff to enhance their skills and performance.
Requirements
To be successful in this role, you will require:- A proven track record in restaurant management.
- Strong leadership and interpersonal skills.
- Excellent communication and organizational abilities.
- Proficient in financial management and analysis.
- Ability to work under pressure and handle multiple tasks simultaneously.
- A passion for the hospitality industry and a commitment to delivering exceptional customer service.
- Experience in managing multi-cultural teams.
- Knowledge of local market trends and competition.
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