Home Qatar Assistant Housekeeping Manager

Home Qatar Assistant Housekeeping Manager

Assistant Housekeeping Manager

Full time at InterContinental Hotels Group in Qatar
Posted on January 31, 2025

Job details

Responsibilities

  1. To ensure the highest standard of property presentation is maintained in all areas of the property with a specific emphasis on guest accommodation, leisure facilities, restaurant, public areas, and back of the house.
  2. Assist in the implementation of service standards supported by training and development programs for all direct reports and their subordinates.
  3. Assist in overseeing training and development of housekeeping attendants, public area attendants, linen attendants, and service attendants in accordance with service delivery requirements, service standards, equipment use, and safe work methods.
  4. Maintain effective relationships with external/out sourced service providers and suppliers with regard to agreed service level agreements (SLA’s).
  5. Conduct supplies inventory control systems in accordance with approved procedures.
  6. Supervise a lost property reporting and control system with the direction of the Executive Housekeeper.
  7. Assist during stock takes of housekeeping supplies, assets, plant and equipment, and consumables.
  8. Assist in the implementation and managing a quality assurance program that addresses all aspects of property presentation, hygiene, staff presentation, and conduct.
  9. Execute the planned periodic cleaning schedules for maintenance cleaning, special finishes and warranty cleaning, fabric care, and spring cleaning.
  10. Assist in controlling the staff uniform cleaning, repairs, issuance, inventory of spares, and replacements.
  11. Maintain open and effective communication with the Guest Relations and Maintenance Departments to ensure guest feedback, special requests, service assistance, and maintenance complaints are responded to promptly and in a professional manner.
  12. Ensure voco Doha West Bay Suites policies and procedures are adhered to at all times.
  13. To maintain professional business confidentiality.
  14. Conduct and minute regular staff communication meetings.
  15. Contribute in managing housekeeping operating costs within budget guidelines.

Financial Return

  1. Assist in submitting expense claims in the required format.
  2. Facilitate the smooth running of the housekeeping department by ensuring an adequate supply of materials and equipment.
  3. Observe and comply with the company’s requisition and purchase order system.

People

  1. Ensure effective inter-departmental communication at all times.
  2. When on duty, lead, motivate, and develop all direct reports to achieve agreed business outcomes and objectives.
  3. Assist in ensuring the completion of timesheets and requests for personal leave for all direct reports and subordinates are managed in accordance with company policies and procedures.
  4. Identify appropriate training and development needs of the department.
  5. Be prepared to give and receive feedback on all matters pertaining to the performance and conduct of the team, individuals, and self.
  6. Manage the welfare of all direct reports with a view to developing a positive and harmonious workplace.
  7. Actively participate in observing all workplace health and safety requirements and report any issues to the relevant department manager.

General

  1. Attend daily operations and department head meetings in the absence of the department head, workplace safety meetings, monthly financial meetings, and any other required meetings.
  2. Be aware of the Balanced Scorecard relative to the Housekeeping Department function.
  3. Identify opportunities to innovate service delivery and product offerings to meet and exceed client expectations.
  4. Maintain in good working order all property and equipment.

Personal Characteristics

  1. Prior experience gained from working in Qatar hotel/serviced apartment market.
  2. Systematic and organized.
  3. Prior housekeeping supervisory level experience.
  4. Excellent English oral and written communication skills.
  5. Recognized qualification in hotel management.
  6. Ability to implement and manage new processes.
  7. Ability to lead and motivate others to achieve their potential.
  8. Competency in Microsoft applications (Word, Excel, PowerPoint) and hotel property management systems (OPERA or similar), and work order systems.
  9. A passion for excellence.
#J-18808-Ljbffr

Apply on company website
Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.

Share this job
See All InterContinental Hotels Group Jobs
Improve your chance to get this job. Do an online course on English starting now. Claim $10 promo towards online courses. See all courses

Similiar Jobs that might interest you

Hook-Up and Commissioning Manager

 Global Projects Services AG

... : The Hook-Up Manager will be responsible for leading and overseeing all offshore hook-up and commissioning activities ...

Qatar 30 days ago

Apply on Jobsite

Hook-up Manager

 Global Projects Services AG

... Hook-up Project Execution Plan, interfacing with Fabrication, T&I and commissioning ...

Qatar - Doha 30 days ago

Apply on Jobsite

Project Manager

 Global Projects Services AG

... understanding of hook-up operations and LNG processes. Expertise in post-order management and fabrication ...

Qatar - Doha 30 days ago

Apply on Jobsite

HSE Manager

 Spemocean

... safety audits and manage Permit to Work ... and enforce timely corrective actions with full documentation and follow-up ...

Qatar 30 days ago

Apply on Jobsite

Project Manager

 Global Projects Services AG

... understanding of hook-up operations and LNG processes. Expertise in post-order management and fabrication ...

Qatar - Doha 30 days ago

Apply on Jobsite

Commissioning Manager

 NES Fircroft

Commissioning Manager Oversees commissioning ...

Qatar 30 days ago

Apply on Jobsite

... budget by preparing Computation and Summary of various budget ... ; preparation of Release Orders and Service Entry Sheets in ...

Qatar - Doha 30 days ago

Apply on Jobsite

... , commissioning • Prepare the Project External Interfaces Management Procedure and identify, categorize and manage the ...

Qatar - Doha 30 days ago

Apply on Jobsite

Maint. Engineering Specialist

 Global Projects Services AG

... from technical disciplines and vendors to build-up a ... including updating man-hours and material management To Apply: If ...

Qatar - Doha 30 days ago

Apply on Jobsite

... , commissioning Prepare the Project External Interfaces Management Procedure and identify, categorize and manage the ...

Qatar - Doha 30 days ago

Apply on Jobsite

... , commissioning Prepare the Project External Interfaces Management Procedure and identify, categorize and manage the ...

Qatar - Doha 30 days ago

Apply on Jobsite

... and Oil Spill Operations, assist in Tendering process and contract management ... Clarifications and following up with other ...

Qatar - Doha 30 days ago

Apply on Jobsite

... managing Marine Operations, assist in Tendering process and contract management ... Clarifications and following up with ...

Qatar - Doha 30 days ago

Apply on Jobsite

... , contract management,contract compliance and contract issues.• Provide professional advice, expertise, and practical ...

Qatar - Doha 30 days ago

Apply on Jobsite

PIPELINE INSPECTOR

 QatarEnergy

... and Pipeline Corrosion Integrity Management certifications as per ASME B31.8 and ...

Qatar 30 days ago

Apply on Jobsite

... , maintenance and repairing activities in oil and gas ... ). Good knowledge of English and Knowledge of the computer ...

Qatar 30 days ago

Apply on Jobsite

HSE OFFICER

 Spemocean

... management experience in execution of offshore construction projects. ·BOSIET and ...

Qatar 30 days ago

Apply on Jobsite

QC Electrical

 Spemocean Pte Ltd

... Manager in the implementation and execution of QC activities on-site. Prepare and ...

Qatar 30 days ago

Apply on Jobsite

Inspection Engineer

 NES Fircroft

... , and ASTM codes and standards. Familiarity with international codes and ... with your skills and experience, and you are ...

Qatar - Doha 30 days ago

Apply on Jobsite
See All Assistant Jobs
Jobs
Courses
Qatar
Middle East
Asia
Europe
Australia
Africa
The Americas
Global
Promote courses on Laimoon Promote your courses
Free virtual classroom software

Copyright 2025 © Laimoon.com Privacy Policy   -    Terms Of Use

Feedback Feedback