Housekeeping Supervisor

Full time at Ral Al Khaimah Hotel in UAE

Posted on January 31, 2025

Job details

POSITION PURPOSE

The Housekeeping Supervisor assists the Housekeeping Executive/Managers in the daily supervision of the Housekeeping Department according to the hotel's set standard and carries out assignments as directed by the Management in an appropriate manner.

MAIN RESPONSIBILITIES

Provide professional and advisory support to the Housekeeping Executive to assist in meeting the strategic goals of the Housekeeping department.
Supervise and oversee the day-to-day Housekeeping operation including inspection of guest rooms and public areas.
Assume responsibilities of Housekeeping Executive in their absence.
Coach and train all talents in the department, improving their work performance through inspections, corrections of standards, and providing direction.
Ensure hotel and housekeeping regulations and procedures are followed by all HK associates.
Attend and assist in conducting Housekeeping communication meetings.
Investigate complaints, take corrective actions, and follow through.
Conduct daily physical inspections of guest rooms, public areas, F&B outlets, and offices to ensure prescribed standards of cleanliness.
Recommend rooms that require being placed out of order, coordinating with Engineering, Front Office, and Butlers to make these rooms available for repair and maintenance work.
Supervise and monitor the use of all guest supplies, cleaning chemicals, machines, and equipment. Follow up on contractors with maintenance.
Supervise and schedule inventories for store and supplies items.
Supervise and requisition linen, mini-bar, supplies, equipment, and furniture.
Seek continuous process improvements in operations, services, and products.
Constantly seek new cleaning and operational technology to improve efficiency and effectiveness.
Prepare cleaning and maintenance schedules for carpet, upholstery, and curtains to maintain the required high standard of cleanliness for guest rooms and public areas.
Ensure all operational procedures, as well as Lost and Found procedures, are followed through.
Responsible for the training and development of talents in the department.
Monitor and review Quality Standards for the Department.
Monitor guest questionnaires and GEI results to identify shortfalls and remedy service issues.

Job Type: Full-time Pay: From AED1,800.00 per month #J-18808-Ljbffr

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Ral Al Khaimah Hotel

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Housekeeping Supervisor

Job details

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Hiring company

Ral Al Khaimah Hotel

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