Home UAE GUEST SERVICE CENTER AGENT

Home UAE GUEST SERVICE CENTER AGENT

GUEST SERVICE CENTER AGENT

Full time at Anantara The Marker Dublin Hotel in UAE
Posted on January 31, 2025

Job details

Guest Service Center Agent

  • Full-time
  • Company Location: La Suite Dubai Hotel & Apartments
Company Description Feel the energy of Dubai in an exceptional location near Dubai Media City on Sheikh Zayed Road at La Suite Dubai Hotel & Apartments. Guests staying at this modern hotel will find elevated comfort just moments from Dubai Internet City and Palm Jumeirah. Feel relaxed in elegant rooms, studios, and apartments with stunning panoramic views of the city and Arabian Gulf. Job Description - Speaks clearly, distinctly, and with a friendly, courteous tone. - Uses listening skills to put callers at ease and obtain accurate, complete information. - Answers incoming calls and directs them to guest rooms through the telephone console or to hotel personnel or departments. - Takes and distributes messages for guests, provides information on guest services, and answers inquiries about public hotel events. - Directs calls to guest rooms, staff, or departments through the switchboard or PBX system. - Places outgoing calls. - Receives guest messages and delivers them to the guest. - Logs all wake-up call requests and performs wake-up call services. - Provides information about hotel services to guests. - Understands the telephone operator board or PBX switchboard operations. - Provides paging services for hotel guests and employees. - Knows what action to take when an emergency call is required. - Assists in reporting telephone equipment or service complaints and problems. - Follows telephone etiquette. - Trains or assists with training new telephone operators in the performance of job duties. - Is fully aware of and adheres to health and safety, fire, and bomb threat procedures. - Multitasking abilities are essential as a switchboard operator may be asked to perform other jobs as well. - Must be polite and courteous while answering the phone. - Opens and closes telephone functionality on the hotel front office software. - Keeps records of calls placed and received by all departments and records the call charges. - Updates directory information on the front office software. - Processes guest wake-up calls. Qualifications - 1 year experience in Rooms or related professional area within a luxury hotel. - Proven track record in high-class lifestyle resort hotels. #J-18808-Ljbffr

Apply on company website
Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.

Share this job
See All Anantara The Marker Dublin Hotel Jobs
Improve your chance to get this job. Do an online course on Management, Leadership and Business starting now. Claim $10 promo towards online courses. See all courses

Similiar Jobs that might interest you

Service Technician 2

 Parker Wellbore

...   Job Description A TRS Technician is responsible for ... Act as trainer for Service Technicians I Prepare delivery tickets ...

UAE - Abu Dhabi 30 days ago

Apply on Jobsite

Service Technician 1

 Parker Wellbore

... Job Description   A TRS Technician is responsible ... or Field Service Supervisor.     Qualifications   ... systems. 1-2 years of ...

UAE - Abu Dhabi 30 days ago

Apply on Jobsite

... more than a traditional recruitment service, supporting with everything from securing ...

UAE - Abu Dhabi 30 days ago

Apply on Jobsite

... more than a traditional recruitment service, supporting with everything from securing ...

UAE - Dubai 30 days ago

Apply on Jobsite

... more than a traditional recruitment service, supporting with everything from securing ...

UAE - Abu Dhabi 30 days ago

Apply on Jobsite

... more than a traditional recruitment service, supporting with everything from securing ...

UAE - Dubai 30 days ago

Apply on Jobsite

... more than a traditional recruitment service, supporting with everything from securing ...

UAE - Dubai 30 days ago

Apply on Jobsite

CNC Programmer & Operator

 International Development Company Manpower Supply

... all safety protocols are followed. 2.ESSENTIAL DUTIES AND RESPONSIBILITIES To ...

UAE - Abu Dhabi 30 days ago

Apply on Jobsite

... external Project Services requirements).   Planning/Scheduling (Provide Project Planning/Scheduling services to ...

UAE - Abu Dhabi 30 days ago

Apply on Jobsite

... more than a traditional recruitment service, supporting with everything from securing ...

UAE - Abu Dhabi 30 days ago

Apply on Jobsite

... reputed National Oil Company (excluding service companies, consultancies etc.).A strong ...

UAE 30 days ago

Apply on Jobsite

Geologist

 Sofomation

... reputed National Oil Company (excluding service companies, consultancies etc.). Must have ...

UAE - Abu Dhabi 30 days ago

Apply on Jobsite

... maintenance services, umbilicals, ... required) NDT Technician Inspection using ... ASNT - RT - Level 2 - Radiographic Testing ( ...

UAE - Dubai 30 days ago

Apply on Jobsite

... handled by the shared services team.   The primary ... than a traditional recruitment service, supporting with everything ...

UAE - Dubai 30 days ago

Apply on Jobsite

... quality, cost effective service to customers; • Device ... a traditional recruitment service, supporting with everything ...

UAE - Dubai 30 days ago

Apply on Jobsite

Payable Accountant

 NES Fircroft

... more than a traditional recruitment service, supporting with everything from securing ...

UAE - Abu Dhabi 30 days ago

Apply on Jobsite

HR Intern

 NES Fircroft

... more than a traditional recruitment service, supporting with everything from securing ...

UAE - Dubai 30 days ago

Apply on Jobsite

Geoscientist

 NES Fircroft

... more than a traditional recruitment service, supporting with everything from securing ...

UAE - Abu Dhabi 30 days ago

Apply on Jobsite

Petrophysicist

 NES Fircroft

... more than a traditional recruitment service, supporting with everything from securing ...

UAE - Abu Dhabi 30 days ago

Apply on Jobsite
See All GUEST Jobs
Jobs
Courses
UAE
Middle East
Asia
Europe
Australia
Africa
The Americas
Global
Promote courses on Laimoon Promote your courses
Free virtual classroom software

Copyright 2025 © Laimoon.com Privacy Policy   -    Terms Of Use

Feedback Feedback