Telephone Operator

Full time at marriott international in UAE

Posted on January 31, 2025

Job details

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; #J-18808-Ljbffr

Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.

Hiring company

Marriott international

See All marriott international Jobs

Improve your chance to get this job. Do an online course on Customer service starting now.

Certified Service Advisor Vskills

AED 180

Duration: 1 To 2 Months

Enrol
Customer Service Manager One Education

AED 97
~~AED 1,983~~

Duration: Upto 3 Hours

Enrol

See all courses

See All Telephone Jobs

Telephone Operator

Job details

Apply safely

Hiring company

Marriott international

Operations Coordinator (Oilfield Services) - Middle East

Operation Geologist

Aviation Fuel Operator

Technical Assistant II - Operations

Logistics Administrator

Rope Access Project Manager

Senior, ESP Engineer

Senior, ESP Engineer

Crew Chief

RBI Team Lead (Fixed Term - 24 Months)

Senior RBI Engineer (Fixed Term - 24 Months)

Senior Applications Analyst (BPM)

Graduate Trainee - Engineering (UAE Nationals Only)

Planning Engineer

Senior Project Controls Engineer

Senior Instrument Designer

Commissioning Process / Utility Engineer

Jobs

Courses

Location

Follow us

Home UAE Telephone Operator

Home UAE Telephone Operator

Telephone Operator

Job details

Apply safely

Hiring company

Marriott international

Similiar Jobs that might interest you

Operations Coordinator (Oilfield Services) - Middle East

Operation Geologist

Aviation Fuel Operator

Technical Assistant II - Operations

Logistics Administrator

Rope Access Project Manager

Senior, ESP Engineer

Senior, ESP Engineer

Crew Chief

RBI Team Lead (Fixed Term - 24 Months)

Senior RBI Engineer (Fixed Term - 24 Months)

Senior Applications Analyst (BPM)

Graduate Trainee - Engineering (UAE Nationals Only)

Planning Engineer

Senior Project Controls Engineer

Senior Instrument Designer

Commissioning Process / Utility Engineer

Why are you reporting this job?

Laimoon Job Alert fresh jobs directly from websites*

Jobs

Courses

Location

Follow us