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Company DescriptionOptimum Data Analytics is a strategic technology partner delivering reliable turnkey AI solutions. Our streamlined approach to development ensures high-quality results and client satisfaction. We bring experience and clarity to organizations, powering every human decision with analytics & AI.Our team consists of statisticians, computer science engineers, data scientists, and product managers. With expertise, flexibility, and cultural alignment, we understand the business, analytics, and data management imperatives of your organization. Our goal is to change how AI/ML is approached in the service sector and deliver outcomes that matter.We provide best-in-class services that increase profit for businesses and deliver improved value for customers, helping businesses grow, transform, and achieve their objectives.Notice period: Upto 1 month or lessClient name: TAMM Abu Dhabi Government ServicesJob Description: Lead and oversee the IT Quality function, ensuring that systems, processes, and services meet the highest standards of quality and compliance while driving continuous improvement initiatives aligned with organizational objectives.Roles And ResponsibilitiesEstablish quality benchmarks and ensure adherence across all stages and projects.Design and oversee quality assurance (QA) frameworks and methodologies for IT processes and deliverables.Conduct regular quality audits and compliance checks to ensure standards are consistently met.Establish and track quality metrics KPIs, ensuring the timely identification and resolution of issues.Analyze data trends to recommend improvements in service delivery and system performance.Drive continuous improvement initiatives including AI and automation across the operations, focusing on enhancing system and service reliability, performance, and user satisfaction.Collaborate with teams to streamline workflows and eliminate inefficiencies.Ensure IT processes and outputs comply with organizational policies, industry standards, and regulatory requirements.Maintain and update IT quality documentation and frameworks as necessary.Lead initiatives to promote a culture of quality within the different teams.Provide training and resources to staff to enhance understanding and implementation of quality standards.Note:Travelling and Visa will be sponsored by the company. Accommodation and food will be included in the resource cost. Need Valid Passport.Skills: compliance checks, quality assurance, quality metrics, automation, QA frameworks, establish and track quality metrics KPIs, data analysis, team collaboration, continuous improvement, process improvement, training, AI and automation across the operation.
#J-18808-Ljbffr Management & Operations
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