Vice President - Teyaseer-Digital Services
Job details
JOB PURPOSELead product planning and execution throughout the Product Lifecycle.Gather and prioritize product and customer requirements, defining the product vision.Collaborate with cross-functional teams to achieve revenue and customer satisfaction goals, ensuring alignment with company strategy.Please note, this role is for UAE nationals only.ROLES AND RESPONSIBILITIESUtilize data to optimize operations by identifying issues, risks, and opportunities for improvement.Continuously review processes to ensure maximum efficiency and effectiveness.Propose innovative solutions to enhance customer experience and satisfaction.Develop and articulate the product vision and strategy.Create and execute a comprehensive product roadmap aligned with company goals.Oversee product development initiatives from conception to launch.Lead cross-functional teams to ensure successful delivery of products.Analyze customer feedback to drive product direction and improvements.Monitor product performance metrics and adjust strategies as needed.Collaborate closely with engineering, production, marketing, and sales teams to ensure seamless development, quality assurance, and release of products, while balancing resources effectively across the organization.QUALIFICATION AND EXPERIENCERELATED YEAR OF EXPERIENCE:Min of 10+ years of experience in leading Product Management departments in the Middle East.YOE IN MANAGERIAL POSITION :Min of 2+ years of managerial experience.FIELD OF EXPERIENCE:Customer Satisfaction: Track NPS or CSAT scores to gauge enhancement in customer experience.Product Development Success: Monitor time-to-market, adoption rates, and user engagement for successful product launches.TECHNICAL AND INTERPERSONAL SKILLSProven track record in implementation of C&B initiatives.Excellent analytical skills, excellent MS Excel.Excellent financial skills and analysis of data.Excellent knowledge of C&B best practices.Good conflict resolution skills, communication, interpersonal and presentation skills.Strong analytical skills.Understanding of the impact of organizational culture on engagement and performance.QUALIFICATIONBachelors / Master's Degree (or equivalent) in Business Management, Product Design, Communications or relevant field.
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