Technical Supervisor
Job details
About the role: This department arranges the maintenance, service, connection, disconnection of all gas equipment on a customer's premises pertaining to their Flogas LPG supply. The purpose of the technical supervisor is to monitor compliance on customer sites (cylinder, bulk and distribution systems), aid in contractor development, assessment and approval, offer technical expertise to customers and assist the sales team on customer service issues. This role will be field-based, generally covering the west of the country and will require periodic visits to designated main office Dublin/Cork/Drogheda/Belfast - a company vehicle will be provided. Key Responsibilities:
- Quality inspections on customer installations to verify installation compliance and safety in relation to best practice and Irish standards.
- Support sales staff on bulk vessels and cylinder siting, compliance and risk assessments.
- Work with RGI contractors to offer a high level of customer and installer support and technical/safety guidance.
- Perform contractor assessments and aid in contractor development.
- Inspections of Flogas Assets in the field, focusing on distribution systems, liquid installations, and vaporising equipment.
- Handling customer technical complaints.
- Local technical representative to attend customer sites following gas-related incidents.
- Emergency response cover.
- Project supervision and management of projects on Flogas assets.
- Oversee staff and contractor training.
- Assist in continual improvement of equipment, systems, and processes.
- Undertake additional related duties as required.
- Competitive Salary
- Defined Pension Contribution
- Healthcare
- Staff discounts
- Hybrid work options (role dependant)
- Health and Wellbeing Supports
- Learning and Development
- Career Advancement is important to us in Flogas. All our roles are advertised internally, and we encourage internal progression right across the business.
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