Property Management Officer (Commercial)

Full time at MadaHR in Saudi Arabia

Posted on January 30, 2025

Job details

The Property Management Officer (Commercial) supports the day-to-day operations and administration of commercial properties. This role focuses on maintaining property standards, addressing tenant concerns, coordinating maintenance activities, and ensuring compliance with company policies and local regulations. The ideal candidate will have a solid understanding of commercial property operations and a strong commitment to customer service.

Key Responsibilities

Property Operations Support

Assist in daily property operations, ensuring the smooth functioning of commercial properties.
Conduct regular site visits to inspect properties and identify maintenance or operational issues.
Coordinate with contractors and service providers to address maintenance and repair requests.

Tenant Relations

Serve as a point of contact for tenants, addressing inquiries, complaints, and service requests promptly.
Facilitate tenant onboarding and move-in/move-out processes, including inspections and documentation.
Maintain positive tenant relationships to encourage renewals and referrals.

Administrative Tasks

Maintain accurate records of lease agreements, maintenance requests, and tenant communications.
Prepare property management reports, including occupancy rates, maintenance activities, and tenant feedback.
Ensure compliance with company policies and local property management regulations.

Lease and Contract Support

Support lease administration by ensuring all tenant documentation is up to date and accurate.
Monitor lease expiration dates and coordinate with the leasing team for renewals or terminations.
Assist in preparing and reviewing contracts with service providers and contractors.

Financial and Budget Assistance

Monitor rent collections and follow up on overdue payments in coordination with the finance team.
Assist in preparing budgets for property operations and maintenance activities.
Track and report on expenses related to property operations and vendor payments.

Skills

Strong organizational and administrative skills.
Excellent communication and interpersonal skills.
Ability to manage multiple tasks and prioritize effectively.
Basic financial knowledge related to budgets and rent collections.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Fluency in Arabic and English is required.

Key Competencies

Customer Focus
Problem-Solving
Time Management
Attention to Detail
Collaboration and Teamwork

Working Conditions

Office-based role with regular site visits to commercial properties.
May require occasional evening or weekend work to address tenant needs or property emergencies.

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